Data Export IO: Reports

This app saves us a lot of time! It works exactly as expected! Also the support was great, I got an answer in minutes :)

Great experience. Support of live chat is ecxellent. Rueben wiht whom I was on the chat was very helpful, I entertained an exceptional cusotemr service! Thanks a lot,
Gioventu eshop
email: stores.gioventu@gmail.com

Excellent Customer Service. Ability to modify and organize data that Shopify maintains (even stuff you can't see in analytics/reporting). These folks have been responsive to my needs and assisted in building my perfect report.

PayPal is a payment option on our site. I needed to itemize our sales based on 'location' and 'product' type. I struggled to find common ground between PayPal payout reports, Shopify payout reports and Shopify Analytics/Reporting.

The challenges were:
1. Shopify Finance Analytics reports include all purchases (we take PayPal too) while their Sales Analytics include only Shopify sales, omitting PayPal data.

2. Shopify payout time of day (5pm for us) does not line up with PayPal (midnight), not allowing orders from PayPal to be included in payouts data from Shopify after 5pm. If someone placed an order and paid with PayPal after 5pm on the day of a Shopify payout, that order would not be included in the payout. It was included in PayPal's payout reporting as well as the subsequent Shopify payout. Extra work to reconcile the two (three).

Shopify is unable to change our payout time of day to coincide with our time zone (Pacific). So, I was left to either track and subtract the latent PayPal orders between 5pm-12pm and use Shopify Finance Reporting, OR deduct PayPal orders from the Sales Reporting. I figured this out and could limp along with a bunch of extra time spent and opportunity for error.

Then I discovered this app. For 5 bucks a month, I need 4 reports. $1.25 per report is saving me a ton of time headache. Whoop! Love it.

The only negatives I find are related to time. It takes a while for a report to be created and delivered by email. It took a day or two for turn around from Data Export when they were assisting with report creation.

However, their assistance with report creation brought in components of the app that were only available otherwise at a higher per month charge. My rate stayed the same.

100% recommend. Can't say enough good things about this App so far. They built the exact report I needed, this was done very quickly and efficiently, especially as I had lots of requests.

Got fast technical support to get my first report going. The response was fast and in no time, I was analyzing data.

Great support to help get things up and running. They help you set everything up I just get the reports delivered to my inbox on demand... cheers guys

Data Export has been such a great tool. Not only does it allow me to export the exact reports I need for royalty reporting and taxes but the customer support is outstanding. It has already saved me tons of time. I highly recommend it!

Incredible app with superb customization support. We had a few reports that we needed to include certain metrics and the team at Data Export IO has been so responsive and helpful in our requirements. Thanks to the team. We highly recommend this app!

Brilliant app, period. Best use is being able to chat with a human who will create a report for you, save it to your store for future use.
If you have reporting needs, this is IT.

Great app and helpful staff. Had a requirement and the guy who I had worked with helped me resolve the issue.