Data Export IO: Reports , 2,151 รีวิว
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Needed to contact support with a couple quick questions. The Live Chat feature is quick, concise, and very easy. My questions were answered and I was able to fulfill my customer's need, which makes ME look good.
For some reason Shopify doesn't give you access to some important basic bookkeeping reports unless you are on the higher paid plans. But Data Export came to the rescue. My bookkeeper was wanting to understand which orders were going to each payout and this app was able to pull this info. Additionally, I was needing a couple fields they didn't have listed, but when I contacted customer support, they quickly implemented the fields I needed into my reports overnight. Great product and great customer service. It's not very often that I'm totally pleased with an app.
The guys over at DE did a awesome job handling my request and the app works as promised keep up the good work guys!
Great customer service! They give a 14 day trial so make use of it! This helps cover Shopify's lack of reporting for non premium users .
Awesome! Daniel went the extra mile to customize my report exactly as I needed. Very impressed with their customer service when other apps just said they couldn't do it. I recommend! Thanks again Daniel!
The support team at Data Export was immediately communicative, and very helpful. They created a custom report to our exact specifications.
Great app with great customer support. I needed help with something and they replied to me and helped me out within a minute.
Amazing features and amazing customer service! Really helped pick up the desired data for our reporting and analysis, great app!
I needed an automatic extraction for our fulfilment provider. It does the job well. Support very helpful and responsive.
I am not giving 5 stars as I needed to interact with support to get it right (due probably more to the structure of Shopify than the app itself) and as the interface is not totally user-friendly. In a nutshell, perfect if you need a regular extract whose format won't change.
If you need multiple extractions that need adapting all the time, this might not be for you.
Their help chat personnel is very responsive and incredibly helpful for complex requests. We have had multiple niche requests and most if not all have been fulfilled. My only qualm, is that the User interface could use a bit of tweaking.