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I am on the Shopify basic plan and to bump up to their SHopify plan, its $50. I was working on sales tax and I really needed more information that on my current plan, Shopify couldn't give me. The shopify team suggested trying Data Export Reports and it was such a game changer. What especially helped was having Antony from their team help me create a report that gave me the information I needed and he was able to explain things that confused me. Honestly, this level of immediate customer service was key for a small business owner doing sales tax on her own. Highly recommend!
After 1 year of usage, I can confirm that they have improve in term of live support.
But every few months there is some repeating problem with the exported data.
Hope they can fully help me solve it.
When it works it really helps with my work flow.
Awesome app with even better support. Reuben walked my through everything I needed to know. Would highly recommend!
Muy buen servicio al cliente y muy costumizables los reportes, lo recomiendo para sus tiendas y para tener los informes mas relevantes.
This app fills in all of the gaps in Shopify reporting. Can't recommend enough and their support team is super responsive, fast and so helpful!
very useful and customer service helps you out very quickly! they gave me an example of the perfect report according to my orders customization. it works really well!
I reached out for help and they were able to create a custom report for us super fast. I'm so glad this exists to fill the gap that Shopify has
Very good app, this app will do all the reports you need, very good customer care with the online chat.
We highly recommend
Very powerful reporting software, which gives you so much possibilities. Takes a bit of a learning curve, but once it starts to click in with you, it's simply put great. There's also very fast, efficient and helpful customer service chat to help you if you find yourself to be stuck or need something custom made.
App is really flexible and can produce just what you need especially when combined with the outstanding support for custom reports! Thanks especially to Dominic and Daniel for your thoroughly helpful and committed support!