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The support service team in really professional. Quickly answered my questions and solved my issues every time!
We have been using this app for many months now and during the critical "getting to know" phase and initial configuration of custom reports we were amazed by the level of support (quality, availability and willingness) from Data Export. Whereas some of our needs are complicated, they have immediately stepped into assist or even configure for us. And the level of expertise is broad so that interfaces with third party systems is no challenge to them. We could not recommend more highly!
UPDATE: Still using on multiple sites. Always getting excellent service. Never too much trouble to help. HIGHLY RECOMMEND!
UPDATE: Another tweak needed and the response was accurate and swift. We are also building other stores with this aa that we will be releasing soon and during this development phase the support has been of the highest order. The new interface is an excellent tool also.
UPDATE: Another quick support task for Data Export. Nothing is too difficult for them. Queries resolved in minutes due to great team and great product. Does everything we need (and definitely a lot more).
The daily order report has helps us tremendously to see all order info in one place. We also needed very specific data for a very specific use and the support team was hugely helpful in creating a custom report, with such a fast run around as well. This app and the people behind it have saved us much time, and help streamlined our process! Highly recommend it!
edit: We have now been with Data Export for 4 years and are still loving their tech support, streamlined processes and useful tools! We will continue to use them for our business for a long time.
I do a lot of fundraisers and needed to export and filter data from individual products or groups of products. Got this app, talked to customer support, and BAM! all my problems were solved!
This app it's great. You can have any report you want with IMAGES for products and the support was awesome and fast. Many thanks David!!!
Great app and super responsive service. Made operational reporting and functionality simple. Would recommend adding this app.
Easy to use. Fantastic customer service - fast too!
An effective solution for the shopify reporting.
The support team is quick to respond and help.
A great app.
Amazing product with an even better support staff. Turned around a custom 3 year report with specialized data in under 24 hours. Highly recommended.
Chat support are very helpful & fast in assisting what we requested. Also helpful in assisting us to custom our report following our needs.