Data Export IO: Reports , 1,915 条评论

Lots of reports but hard to set up as the 'live human chat' is so frustrating! The people on the other end seem to struggle to answer even basic questions (could be a language barrier as the chat is based in India?) If you need any historical data on your inventory this is not possible. I am sure when you figure what reports you need and how to adjust these to your needs the app will be of value but if you need help setting up or customising the reports it will be a time-consuming struggle!

The reports are unreliable, they don't run when scheduled to which is a nightmare to work with and Shopify says it is an supported app sp I guess they haven't updated or done maintenance to new APIs

I feel bad to put a 2 stars review as the support is very reactive and is trying their best to help you.

But the product itself was just built totally the wrong way. It's ultra complicated to use, I've been using several export tools already and the logic behind this app is just a nightmare to understand. It made me lost few hours, I need now to find an alternative.

They told me they will make a big update soon as they received other similar feedbacks. Therefore this review might not be relevant in the next few months.