Data Export IO: Reports , 1,922 条评论
I needed a different type of export, service was great! I worked! Thanks to the team of Data Export! Best, Jesse
Live Chat support is really good. Intuitive and easy to use. Only improvement would be to have a direct feed to SQL
We haven't used Data Export for very long, but so far it provides reports that I couldn't get certain details on in Shopify, and the customer service is very helpful.
Their help chat personnel is very responsive and incredibly helpful for complex requests. We have had multiple niche requests and most if not all have been fulfilled. My only qualm, is that the User interface could use a bit of tweaking.
Customer service is always super fast and very helpful. The report is easy to use and also easy to customize.
Customer service has been quick to assist with building and modifying reports. So far, this app has been a good match for our store.
I used this app to help me run an inventory report based on shopify collections. Once you have a basic report set up--you can edit very easily to meet your needs. Helpful on line chat folks to help you too!
Thank you so much to Mallik for working with me to create an automated daily payment summary report. It will be so helpful to our business to capture this data without having to click through multiple filters. Communication was a little slow- though I do think that is because we may be in different countries, and I am sure they are helping lots of people at the same time.
I had written my own report and Data Export cloned/copied this onto my other 3 sites. Quick, simple and efficient.
The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting.
UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.