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--- Update Feb 2025
I just realized they updated their app offering different tiers. I've been with them almost 10 years. They put me on the top tier ($20/mo) when I'm only using bottom tier level of service ($5/mo). But I didn't even know they did this! Very frustrating! And my reports have started failing too! Maybe avoid? Also, unlike I said in previous reviews, I see nowhere to get support, they removed that! Very disappointed.
--- UPDATE 10/7/20
Actually, I asked them to do something very simple. I simply want to reverse order the report by the date. Support said they would have to do that for me. Great. I assumed it would take 5 minutes. After realizing oh, they didn't do it yet, he said it would be 3 hours. Meh, okay, makes sense. Even tho it's one silly line of SQL, they should just offer that option as part of the app. I finally get an email *the next day* saying it's done. I test it and the report is indeed sorted descending, BUT THE DATA IS ALL WRONG! This really pisses me off. This is the smallest, simplest thing I'm asking (from my perspective, I understand I am biased), and they take a day to do it, then mess up my report so now I have to recreate it. This really pisses me off. But, on the plus side the support chat is very responsive! --- Old review from 10/6/20
I used this to send sales reports to my partners. It was a bit tricky to figure out, and it still is, BUT the support was SUPER RESPONSIVE and helpful! It's been years since I touched the app, but the reports have been very reliable and well worth it! I was just adding a new report (after years), and I was having trouble with a new feature, and the chat support WAS SUPER QUICK AND SOLVED MY PROBLEM QUICKLY! Excellent! I'm going to start making more reports for myself. Great app, great price (I think I pay $15 a month, I started early w/ them, they may have changed their price by now, IDK)
Sir, we have a new version of Data Export, which allows you to apply instant filters and sort to the reports. You can apply multiple filters for fields that are present or not present in the report.
Thank you!
Great customer support and very useful when you have the basic shopify plan. Especially for creating inventory reports. Shopify reports are too limited there.
Unfortunately the inventory does not sync with Shopify. You get outdated stock information in your reports.
I hope they are able to fix that problem.
The reports are unreliable, they don't run when scheduled to which is a nightmare to work with and Shopify says it is an supported app sp I guess they haven't updated or done maintenance to new APIs
Support is working on reports that are online without making a copy of them. This is a serious problem in the process, I have never seen this level of incompetence before, it simply should never happen.
On top of this, support is making changes to the online reports used for logistics that have not been requested, making the report crash.
Very disappointed with the carelessness of support- staff said they would update the app because it was so slow but they deleted it and all our reports without any consultation. Having explained how important it was to our business the staff promised to restore things, and kept promising...until they went home for the weekend. During this time they promised a 24-hr solution but this never happened. We made is very clear how important the app was to our business but they didn't care less.
In the end we used Easy Reports which is much quicker and intuitive and slightly less expensive.
The reports are full of mistakes, missing items, double entries, etc.
Lots of reports but hard to set up as the 'live human chat' is so frustrating! The people on the other end seem to struggle to answer even basic questions (could be a language barrier as the chat is based in India?) If you need any historical data on your inventory this is not possible. I am sure when you figure what reports you need and how to adjust these to your needs the app will be of value but if you need help setting up or customising the reports it will be a time-consuming struggle!
Great customer support. Created custom columns in our report while on live chat!
By far the best Data export app on the market. And very good customer support!
Very easy to use app and excellent customer service. All of my questions were answered within 15 minutes!
Great app and also Chan help us a lot and quickly on specifics points !
Super good reports and swift support that helps with all you need quickly and convenient in the chat. Has really helped a lot in fetching the data we need in an easy format. THANK YOU
Perfect for exporting reports and support was excellent
Super appli, service client au top très réactif !
the customer service for this app is awesome. I would highly recommend this to anyone with reporting needs
Super useful app and incredible support! Worth every penny. You can install it and thank me later.
I highly recommend the Data Export app for Shopify users. It's been a great tool for simplifying data tasks and has saved me a lot of time. The support team is fantastic – responsive, helpful, and knowledgeable. Truly a must-have for any Shopify store!
Data Export makes my life easier and provide report that shopify can't. Easy to understand how to use it.
Amazing support
One Of the best Support team they have, on priority they works, Thank you
just an amazing app, you generate a report for every single thing you need and the support agent Amal was so helpful
Did a great job finding the exact report I needed and filtering it to my exact specifications.
Soniya did a verry good job. Thank you for this fast and easy support! Great work
This application helped us find and aggregate data that is not readily available using Shopify's reporting tools. Also, the customer support team is diligent, competent and kind. When we had an issue regarding data involving orders that underwent a change in currency, the support team investigated the issue and got back to us promptly with a thorough explanation of the situation. We are very happy with this application's functionality and support.
We've been using the Data Export app for 2+ years and the experience has been seamless. The app stands out with its robust filtering options which have been invaluable in managing my store's data efficiently. The sorting feature is intuitive and has significantly streamlined the process of organizing my data in a way that's easy to understand and act upon. Moreover, the scheduling feature is a game changer—it has automated many manual tasks, saving us a substantial amount of time which I can now dedicate to other crucial aspects of my business. You won't find such functionality.
I also appreciate the user-friendly interface which made it easy to get accustomed to the functionalities swiftly. The support team has been proactive and helpful, making the overall experience smooth.
I would highly recommend Data Export to other Shopify store owners looking for an efficient solution to manage and organize their data. This app is a notable asset for anyone striving to optimize their operational workflow and focus more on growing their business. It's a solid 5-star fromus!
100% would recommend
Such a great platform! I have solved all my problems with the app. Great service! I’m really impressed with the support work. They are such a efficiently group. Thanks you very much
Everything about this app is unique. I have never come across such a comprehensive and well thought out app. Not only is it an exceptional solution, where you can see the attention to detail in every click you make, but its support also goes beyond words. Vinith's support is absolutely brilliant, dedicated, and fast. Also, what a difference it makes when the app's pricing strategy gives their clients time to scale up their sales. So smart and coherent, in every sense. There is absolutely no reason not to install this app. When I found it, it looked like exactly what I was looking for; but in reality it is much more. Perfect.
Hi, this is an awesome app. We have been using this for over 2 years.
Great customer service too from Sree!
This app and customer service is amazing! A lot of the issues we experienced when moving over to Shopify was solved with this app. Everything from tracking product sales, exporting packing lists and custom made delivery lists. We needed some additional fields to be customised, support jumped straight at it and fixed it for us immediately. I would highly recommend this app. Thank you:)
This app is very helpful with our reporting and the customer service is very helpful and easy to reach out.
Amazing help, really good people and quick at responding/helping. I would recommend this App to everyone
The tool is great, easy to use and the support is excellent! Couldn't be happier. We use it for all of our stores!
Amazing App! Amazing Support! 100% Efficiency thanks to this app. Custom made columns made for you by the support team. Definitely will be using this app for all my stores.
Wonderful service and able to make customizations that will make my workflow way faster! Thank you and 100% rec!
The best customer service I have had with exports apps! Immediate assistance and we have set up a workflow that will make my life a whole lot easier! Very happy and excited to use the app for multiple stores!
Super - Useful app, and tech support was so quick and helpful to get me just what I needed.
Thanks!
Great app, I could gather not only the rudimentary data but also the custom data I desperately wanted to make business decisions with the help of customer support.
Thank you very much!
Been great to deal with so far, they have completed some reports for me and helped a couple of times immediately when I have needed
We need to import Shopify's data into another program, and this application has the most complete function. It has various types of report formats and can be created by customizing reports as needed. If necessary, experts will directly create or modify the required data fields.
I recently had the pleasure of working with Vinith and I must say that he provided me with excellent customer service. I was facing some difficulties to create a report and Vinith went above and beyond to help me find a solution. He was patient, knowledgeable, and was able to explain complex issues in a way that was easy for me to understand. Vinith was always responsive and took the time to answer all of my questions. I truly appreciate his efforts and would highly recommend him to anyone in need of assistance. Thank you, Vinith, for your excellent customer service!
exactly what i needed! Great customer service as well! They replied quickly and created the report i needed for me.
It is really easy to find and add columns and when I did not find what I was looking for support fixed it in no time, Thanks Vamsi!
Incredibly responsive support. I needed custom date filtering based on custom meta fields, and they got me a solution almost immediately.
Great customer support! Thank you very much for this amazing app
The app works awesome!
I had problems with creating a custom report yesterday and the support helped me out with this perfectly! The support is live support, so it was really fast available.
The support created my report and also shared it to my other store accounts!
I have not experienced such a great help in the last years from a support service!
Great tool and unbelievably competent, fast and polite service #thumbsup! Had some major changes (including individual metafields) that was solved within hours!
I absolutely love the quick response time for a last minute report needed! This app is very helpful, and the people are always kind!
There is a reason why this app has virtually all 5 star reviews. The out of the box reports are great. The ability to create your own reports and even add custom / calculated fields is excellent. The ability to schedule the reports and the flexibility is awesome. And to top it off, their real time chat support is excellent. I have reached out multiple times via there support chat service and every time the wait has been very short and the responses have always resulted in a solution to my particular problem. I highly recommend this app for all your data reporting needs for you Shopify store.
Excellent app totally recomend it also has a great custome service so if you need help dont hesitate to contact them
Tony helped me create a report relating to my collections and endless product tags which will save me lots of time in the future. thanks for the great service
I spent half a hour to get understand about the app. And it's simple and easy to use. The prices of every plans are reasonable. Chan help me with the setting of dynamic rule for some colunm. It really helps. Thank you for providing a good app.
Now I understand why this app has 1793 reviews, 99% of which are 5-stars. I've been looking for a Shopify data analytics platform with customizable reports similar to Salesforce, which has an incredible reporting system, but they're obviously a CRM, not e-commerce biz support.
This. Is. It. And I'm SHOCKED this is as inexpensive as it is--I was paying several hundred dollars per month for a software solely for the purpose of their analytics (it was also an OMS), but Data Export is as customizable as it gets. There's DOZENS of off-the-shelf reports, all of which you can customize for as your own template.
Plus their customer service is incredible--I only signed up today, so naturally I had many questions about customization, and at 11:00pm pacific time on a Sunday, one of their reps, Jeff, immediately responded and went above and beyond for 45 minutes to help me customize several reports. Well done!
I have used Data export for over a year or two now. They have recently upgraded the app and it looks very good and is very easy to understand and use. In 2 years I have never needed any customer service needs but recently I did and they responded to me very quickly and assisted me very quickly. The live human support is beyond brilliant. Highly recommend this app!
I just had the opportunity to work with Darren and he was fast and amazing! I needed assistance with some fields in a custom report I was building and he literally went into my report and added them rather than telling me how to do it which saved so much time and aggravation for me. Thank you Darren so much for your prompt and courteous service.
Top!!! Great app and super knowledgeable and helpful customer service!
Truly thank you for your help in creating my custom report!
Data Export helps create reports beyond Shopify's native capabilities. The support team is super helpful and always seems to be available!