Data Export IO: Reports , 1,994 条评论

I needed a different type of export, service was great! I worked! Thanks to the team of Data Export! Best, Jesse

Live Chat support is really good. Intuitive and easy to use. Only improvement would be to have a direct feed to SQL

Their help chat personnel is very responsive and incredibly helpful for complex requests. We have had multiple niche requests and most if not all have been fulfilled. My only qualm, is that the User interface could use a bit of tweaking.

The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting.
UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.

We haven't used Data Export for very long, but so far it provides reports that I couldn't get certain details on in Shopify, and the customer service is very helpful.

I had written my own report and Data Export cloned/copied this onto my other 3 sites. Quick, simple and efficient.

Customer service is always super fast and very helpful. The report is easy to use and also easy to customize.

The app seems to do what is needed on a pretty small budget. There are some interface options that are a little confusing but gets the overall job done. I would say the app is worth it if you need a light weight app that is cheap to run reports on various parts of your business.

I felt the directions and user friendliness of the app itself wasn't as easy as it could be, but the customer service was superb and prompt. I appreciate the help!

I have been using this app for 3 months and the software is great! We have over 30k skus and have no problem running the report. And one more thing. The customer service/ support are friendly & supportive!