Data Export IO: Reports , 2,155 則評價

Works great, we needed something more in depth then the standard Shopify reports. Excellent customer service, helpful customizing with the report you need.

Need help to insert some values inside the report. Live chat really help. Great and fast support!!!!!

John and his team are outstanding- their customer service is best in class. We are so impressed. They could not have been more helpful and did everything they could to help us with our many requests- they have a great attitude and solved all the problems that had a solution. If you have many apps and require reports for inventory support, Data Export is the ideal solution. HIGHLY RECOMMEND.

This app is the answer to Shopify's shortcomings in reports. Virtually every piece of data is accessible throught this app. Anyone with basic understanding of Excel will be successful with this app, but if you need help, the customer service chat is top notch. Kudos.

Now I understand why this app has 1793 reviews, 99% of which are 5-stars. I've been looking for a Shopify data analytics platform with customizable reports similar to Salesforce, which has an incredible reporting system, but they're obviously a CRM, not e-commerce biz support.

This. Is. It. And I'm SHOCKED this is as inexpensive as it is--I was paying several hundred dollars per month for a software solely for the purpose of their analytics (it was also an OMS), but Data Export is as customizable as it gets. There's DOZENS of off-the-shelf reports, all of which you can customize for as your own template.

Plus their customer service is incredible--I only signed up today, so naturally I had many questions about customization, and at 11:00pm pacific time on a Sunday, one of their reps, Jeff, immediately responded and went above and beyond for 45 minutes to help me customize several reports. Well done!

The tool is easy to use and the support acts very quickly when any problem occurs. It's also great, that it's possible to create a customized reports on demand :)

Amazing product but even better support. Fast turn around and have always been able to solve any issue I have. I can highly recommend.

Most reasonable cost app on the marketplace, very flexible reporting software. Great functionality. Easy to sync with Google sheets, our companies most preferred export because of the easy sharing to the public or internal use.

I had some issues getting up and running but customer service has been great with helping get everything going, very responsive and available. The reports are everything I needed.

The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting.
UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.