評論 (1,858)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2025年3月19日

Either AI is getting REALLY good, or I actually chatted with a real person, Tony, in resolving a technical issue with a report out of Shopify. Issue resolved quickly and in terms that were clear. quick and top tier support

Recreation Services: online booking and payments
紐西蘭
使用應用程式 1年多
2025年2月12日

Just started the free trial and within a few hours I am thoroughly impressed! The help has been amazing, and it makes it super easy to get all the data I need pulled right from my store pages!

Texas Quiltworks
美國
使用應用程式 大約21小時
編輯時間:2023年3月31日

The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting.
UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.

Hippie Pants
英國
使用應用程式 大約4年
2024年3月6日

Customer service is excellent. Big thanks to Sree for your patience!

I would appreciate more ability to customize reports without having to reach out to customer service each time.

Adelaide Central Market
澳洲
使用應用程式 2年多
編輯時間:2022年2月8日

I had written my own report and Data Export cloned/copied this onto my other 3 sites. Quick, simple and efficient.

Dents UK
英國
使用應用程式 1年多
2023年11月28日

Always responsive to queries.

B2B
英國
使用應用程式 1年多
2022年3月24日

Their help chat personnel is very responsive and incredibly helpful for complex requests. We have had multiple niche requests and most if not all have been fulfilled. My only qualm, is that the User interface could use a bit of tweaking.

Think Goodness
美國
使用應用程式 8個月
2017年12月7日

Excellent customer care and attention to needs! The data export tool is able to pull anything I've needed from Shopify and having their customer support accessible is useful in managing the data in the required format I needed.

They get the job done effectively, it takes some communication but they always work to tailor the report to what is required.

White Oak Fresh 2 U
美國
使用應用程式 7個月
2017年4月18日

I was having a hard time using the app. It was really a bit complicated. Good thing they have an excellent customer support department who patiently helped me with my issue. Thank you Vincent for helping me.

Veganproshop
美國
使用應用程式 3個月
2022年11月8日

Live Chat support is really good. Intuitive and easy to use. Only improvement would be to have a direct feed to SQL

Manuka Health International
紐西蘭
使用應用程式 3個月