Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed, customizable reports that go beyond standard Shopify tools. They value its robust filtering, intuitive sorting, and automated scheduling. The ability to report on custom metafields, advanced column formatting, FTP transfers, and Google Drive exports are also praised. Merchants find the interface user-friendly and the custom scripts option accessible. The app's performance is consistently reliable, and the support team is known for their quick, helpful responses. It's recommended for its technical capabilities and efficiency in streamlining workflows.

Edited October 6, 2020

--- UPDATE 10/7/20
Actually, I asked them to do something very simple. I simply want to reverse order the report by the date. Support said they would have to do that for me. Great. I assumed it would take 5 minutes. After realizing oh, they didn't do it yet, he said it would be 3 hours. Meh, okay, makes sense. Even tho it's one silly line of SQL, they should just offer that option as part of the app. I finally get an email *the next day* saying it's done. I test it and the report is indeed sorted descending, BUT THE DATA IS ALL WRONG! This really pisses me off. This is the smallest, simplest thing I'm asking (from my perspective, I understand I am biased), and they take a day to do it, then mess up my report so now I have to recreate it. This really pisses me off. But, on the plus side the support chat is very responsive! --- Old review from 10/6/20
I used this to send sales reports to my partners. It was a bit tricky to figure out, and it still is, BUT the support was SUPER RESPONSIVE and helpful! It's been years since I touched the app, but the reports have been very reliable and well worth it! I was just adding a new report (after years), and I was having trouble with a new feature, and the chat support WAS SUPER QUICK AND SOLVED MY PROBLEM QUICKLY! Excellent! I'm going to start making more reports for myself. Great app, great price (I think I pay $15 a month, I started early w/ them, they may have changed their price by now, IDK)

NeuYear.net
United States
Almost 4 years using the app
Estore Automate replied May 7, 2021

Sir, we have a new version of Data Export, which allows you to apply instant filters and sort to the reports. You can apply multiple filters for fields that are present or not present in the report.

Thank you!

Edited December 12, 2020

**UPDATE** this WAS a great app with amazing support, but like all good apps -- with time they seem to have dropped the amazing support piece. I needed a report fixed during the most critical time for an online store (early december) and they ignored all messages for TWO WEEKS (and told me it was their Thanksgiving break). I finally got a hold of them and they said they would update it by the following day -- but they didn't update it, and then they had an auto response that they were gone for the weekend. This experience has been so stressful and I'll be looking to replace this app. Thought I should leave my update here so others don't fall into the trap of all the good reviews from earlier times (I was one of them!)
This app does exactly what it says it will, and the customer service is second to none. You can live chat to have a report adjusted or created in real time, so far they've always been available. I HATE when apps have live chat support but are never actually there to support -- its made a huge difference for us and I really encourage the use of this app.

Studebaker Metals
United States
9 months using the app
September 8, 2022

using the app is not so friendly and always need tech support but I have to say tech support is great

Brio Water
United States
7 months using the app
Edited January 28, 2019

setup and testing was nice, support is great they even hook you up with custom reports so you don't end up pulling your hair out trying to figure things out.

there are 3 pricing tiers: $20, $10, and $5 which comes with their equivalent custom templates of 20, 10 and 1. yep, that last tier gets you 1 measly template and is the poorest value of the tiers at $5/template vs $1/template.

so is the app worth $10? yes it is. they are still the best value for sub-$10 reporting app.

Crazy Mama's Kitchen
Philippines
15 days using the app