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Customer service is amazing. Shoutout Ivan!
Amazing support team, Casper was super helpful. Great app for data feed management.
Hi!
Thank you for your review! We'll make sure to pass along your shout out to Casper. If you ever need further assistance or have any questions, feel free to reach out to us.
~Natalia/ DataFeedWatch
Andy was a champ!
Hi there,
Thank you for your review! We'll be sure to pass it along to Andy :)
DFW support always manage to surprice me with world class support. A huge thanks to Maria - she solved an encoding problem for one of our customers feeds, so it is now usable.
Thank you for your kind words! We're thrilled to hear about your positive experience with our support team :) Maria will be delighted to know she was able to help resolve the encoding issue. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thanks again!
~Natalia/DataFeedWatch
We recently had the opportunity to use Data Feed Watch for setting up my data feed, and I must say, their support team was nothing short of exceptional. From the moment I reached out, they were quick to respond, demonstrating a level of efficiency that is truly commendable.
Their knowledge in the field was evident in the way they handled my queries and concerns. They guided me through the process of setting up the feed with such ease that it was clear they are experts in their domain. Their instructions were clear, concise, and easy to follow, making the entire process smooth and hassle-free.
What stood out the most was their ability to provide solutions promptly. Regardless of the complexity of the issue, they were always ready with a solution, ensuring minimal downtime. This level of service is rare and greatly appreciated.
In conclusion, if you’re looking for a service with knowledgeable support that is quick to assist, Data Feed Watch should be your go-to choice. Their commitment to customer satisfaction is evident in their high-quality support and expertise. I look forward to continuing our journey with them.
Thank you for the kind words! We're glad you had a positive experience with our support team. Providing fast, competent and effective assistance is our highest priority. We're glad we could make the setup process easier for you. We also look forward to continuing our journey together!
~Natalia/DataFeedWatch
DFW support works very well and I have used DFW for many clients as the feed management tool. Special thanks for Casper for helping me with the regex rules today!
Thank you so much for sharing your experience! We're happy to have you with us.
~Natalia / DataFeedWatch
Data Feed watch has been an amazing tool for us. We've been using it for all 4 of our stores and a variety of platforms. And their support team has been incredibly helpful. Ivan has sorted any issue we've faced with speed and efficiency. Highly recommend.
Thank you for the feedback! Your recommendation means a lot to us! l'll be sure to pass your kind words on to Ivan and the support team. Highly appreciated!
~Natalia/DataFeedWatch
The platform is a real time saver and the perfect solution for managing your products. The customer service is up there with the best. Thanks to Andy for all your help.
Thank you so much for sharing your review! We've passed your shoutout on to Andy.
Don't hesitate to reach out to us if you have any further questions or need assistance. We're here for you every step of the way!
~Jamie / DataFeedWatch
Have been using the App for 12+ months.
Amazing app and great customer support (by Ivan).
They help you with everything and are always quick to get back to you!
Would definitely recommend DataFeedWatch!
Thank you for sharing your feedback, we're happy to hear it! We've passed your shoutout to Ivan.
We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out to us.
~Jamie / DataFeedWatch
Fantastic service. We have used Datafeedwatch for 1.5 years and it really works well. Today I had a small question, and I got superb help from Magdalena.
Glad to hear it! Thank you so much for sharing your feedback with us. We'll be sure to pass it on to Magdalena.
~Jamie / DataFeedWatch