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This app is critical to organizing and linking your products correctly. The customer service team is incredibly helpful. They guided me through the set-up and within 1 hour, I was up and running with the correct product names, IDs, descriptions, etc. Because a lot of coding was done on the website, this was a pain point but Data Feed Watch was and is the solution!
Hi,
Thank you for your great review and rating! We are so happy you love DataFeedWatch. And our pleasure to support you!
If you need further help, feel free to contact us anytime.
Best,
Milosz
I expected more by DataFeedWatch because although they provide the Skroutz channel, they failed to customize the feed so to meet Skroutz's requirements.
I also was charged (probably by Shopify) a month of subscription while I unistalled the app on time during the trial period. The DataFeedWatch's support helped me and I got my refund. The whole experience though of trying to get back my money, was really long and difficult. This was because initially DataFeedWatch didn't agree with the actual uninstallation date. They told me that the uninstall took place on later time, after trial expiration, which was not the case, as the Shopify team proved. Secondly, although the refund was released, I had no feedback on this, either by Shopify or DataFeedWatch.
We have been using DFW for almost 1 year now across all our shops and it was been a pleasant experience.
The customer support has been a huge help with the settings and a better understanding of how DFW works.
Hello,
Thank you for sharing your feedback on your nearly year-long experience with DataFeedWatch. We're thrilled to hear that you've had a pleasant journey using our app across all your shops.
It's great to know that our Customer Support has been instrumental in helping you with settings and providing a better understanding of how DataFeedWatch works.
If you ever have more questions, need further assistance, or want to explore more ways to optimize your feeds, please feel free to reach out.
~Milosz / DataFeedWatch
Our agency started using this software then we saw significant amount of increased revenue on our shopping ads. This app has literally everything you need about optimizing the product feed!
Hello,
Thank you for sharing your feedback regarding your experience with DataFeedWatch. We're thrilled to hear that using our app has led to a significant increase in revenue for your shopping ads.
If you ever have more questions, need further assistance, or want to explore additional ways to maximize your product feed optimizations, please don't hesitate to reach out. We're here to support your continued success.
Thank you for choosing DataFeedWatch, and we're delighted that we could contribute positively to your agency's results.
~Milosz / DataFeedWatch
The customer service is amazing! If I need to fix anything, they are right there to help and know what they are doing.
We are very happy that our customer service met your expectations!
Contact us anytime you like.
~Milosz / DataFeedWatch
Useful App, fast support service. We got help to resolve an important issue related to working with the Google Merchant Center. So we were satisfied.
Hello! Thank you very much for your review! We're glad we could help you. If you want to find out more about the most common Google Merchant Center issues, I encourage you to visit our blog :)
~Ewa/ DataFeedWatch
Overall great product, does exactly what it should do and super easy to set up. If you have questions customer service is always there to help. Can only highly recommend.
I had a tricky problem where I needed to compare dates to see if a product was a pre-order, backorder, in stock or out of stock. Marvin F went away, created a custom solution for me and called me back within an hour to solve the problem. I have tried 3 other data feed systems, and Data Feed Watch is the first that has been able to solve this problem.
Hi! Thanks for your feedback. Classic Marvin- he always does his best whenever our customers need help!
Remember, if you have more questions regarding your data feeds or need support with feed management, reach out to us!
~Ewa/DataFeedWatch
Highly recommend this tool to manage your product feeed.
Excellent customer service.
