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Works perfectly and great live service! Got my problems solved by Keith in just a few minutes! :) Couldn't be happier about the app and the service.
Thank you for the 5-star review!
We're really happy to know that you love our app & 24/7 support!
~Milosz / DataFeedWatch
This is a powerful tool but has become very expensive if you have lots of products. We have used the product for a number of years and it does a great job in helping you craft a product list for each channel. Unfortunately in the last years the software changed its pricing strategy and charges by product which has increase the cost to a point beyond its value to our business. So the app is really good at what it does but penalizes sites that have lots of products. .
Thank you for your review. We are sorry that you are not completely satisfied with our services. However, I would like to inform you that our pricing policy has not changed for 2 years and we have always collected fees for additional products, which is clearly indicated in our price list.
It is not a penalization - there are many different plans to choose from with different limits when it comes to the number of products.
We hope you will still stay with us. If you have any questions, do not hesitate to write to us - we will be happy to help.
~Milosz / DataFeedWatch
I use the app as a feed for my Google Shopping account. The app works very well and the support team is second to none. Thank you for your support and great customer service!
Hi,
We're happy you had a fantastic time with our app and service!
Thanks for your trust, we're thankful for amazing customers like you.
Best regards,
Milosz
I just started using. They have great customers support to fix my feed.Hope to se results on new channels...
You guys are awesome. DataFeedWatch customer support is the best part to help out for the beginners like me. And the application is tremendous to add on the channels wherein i can market our products. Cheers!
Continued oversells on Amazon due to DataFeedWatch app not updating Amazon with correct inventory. Beware of their 'Amazon to Shopify order integration' - its intermittent and does not even pull basic information such as the 'shipping address' to Shopify! According to DataFeedWatch they can not pull the 'shipping address' to Shopify for orders as Amazon changed their policies - however many other integrations (such as SellBrite, Brightpearl, etc) pull the 'shipping address' absolutely fine. Other apps such as SellBrite have a good 'Amazon to Shopify order integration' and we are testing their inventory integration now. Support at DataFeedWatch is usually responsive but issues remain unresolved with no assurances that it is their priority to fix... The inventory issue has not been addressed directly in any support ticket despite lots of requests.
Edgar was fantastic help. He explained things in a way that made me understand them and showed me examples of what the rules should look like to fix my gender/size/color issues coming from Google Merchant Center.
Hi!
Thank you so much for your excellent rating! We're very proud of our Support Team and we're glad that they were able to help you.
If you have any questions don't hesitate to contact us - we're always happy to help!
~Milosz / DataFeedWatch
These guys are awesome. They'll help you with the feed all the way to make sure everything is working properly. Amazing team.
Hi!
Thank you! We hope that you enjoy using our app as much as we enjoyed seeing your rating and reading your review! We really enjoyed helping you to set your feeds.
~Milosz / DataFeedWatch
app is aweome easy to set up u can target differnt countries so when its time to scale deffo use this
Their terrible customer service can be very dangerous to your business. I've attempted to get a response for nearly 2 weeks now and my Google Shopping products are at risk of expiring because they don't seem to even look at my emails to them. I've contacted them through their support email address numerous times, through Shopify support numerous times (who forwards requests to them), and still NOTHING. Beware - If there are any problems that come up out of nowhere such as I'm dealing with, they are of no help and you risk losing your Google shopping feed because of it.
Hello,
We’re disappointed to hear that your experience using DataFeedWatch didn’t meet your expectations as we take our Support services very seriously.
As soon as your issue was reported, a ticket was created with high priority.
With that being said, we’re currently in touch with Shopify’s support team in order to make sure everything is working fine with API connection. We'll be sure to get it sorted for you as soon as possible and keep you updated once a solution is found. In case of any further questions or concerns in the meantime, please don’t hesitate to reach out to us and we’ll be happy to be in touch.
~Milosz / DataFeedWatch