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I have been under a tight deadline to hit and test out lifestyle images on our feed. DataFeedWatch got me set up and going in less than a 48 hr. time frame. Scheduled 2 calls to ask questions and then to get fully set up. I was in constant communication via email and had great chat support.
Before this, I connected Flexify which has taken almost a full week for them to "try" and get the errors fixed and even blamed Shopify that the feed was too big and Shopify couldn't handle it. Also, they couldn't set up a different collection other than the "All" Collection. I've had a feed pulling from a collection where I have excluded product already and they wanted me to do more work to exclude products from within Facebook. Waste of time.
With DataFeedWatch, you have so much control! And they walk you through everything. I'm still in the free trial, but I doubt I will go anywhere else with how good the set up has gone and the customer support. Flexify just sent me to Shopify documentation with no solutions at all. Point is. Don't waste your time with Flexify, get set up on DFW and schedule a call.
just what I need to make the datafeed, it is easy and simple to use, save me a lot of time. highly recommended app for shopify.
It took me about 2 days to figure out mapping datafeed, and i have my products listed on google right now with the help of Datafeedwatch, when google merchant center shows error in my datafeed, it is also very easy to modify your datafeed with few clicks.
Good job
Good app to help manage product feed for services such as Google Shopping. Great customer service from the DataFeedWatch team getting the feed working and synchronised as well as following up unprompted.
We've been using DataFeedWatch for over a year. We have three Shopify stores connected, each with several different product feeds for different platforms. It provides the extra configuration options we need that other feed builder apps were lacking. Some of the features we find really useful are being able to append static values to product urls, using Google Sheets for custom lookup tables (for when we want to supply different product information than what we use in our Shopify store), and dynamically setting values based on product sku/name/etc. Whenever I've had a question, their tech support is very responsive (I usually use live chat, which is very convenient). Overall we would recommend DataFeedWatch to anyone looking for a robust product feed generator.
My company has used DataFeedWatch for years, however, I am a beginner. I've had an issue I needed to be resolved ASAP. After failed attempts by myself to resolve the issue I reached out to their support chat, and WOW! Casper was so knowledgeable and an actual rockstar helping me understand the problem, where I could locate it in the future, and the next steps I would need to take. I left the conversation feeling confident, thank you, Casper!
Hello,
Thank you for sharing your experience with DataFeedWatch We greatly appreciate your loyalty.
We're glad that your conversation with Casper left you feeling confident. If you have more questions, encounter further challenges, or want to continue learning about our app's features, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you for choosing DataFeedWatch and for recognizing Casper's efforts.
~Milosz / DataFeedWatch
Easy to set-up and use even for beginners. Great support in Germany and very fair pricing. love it!!
We use this app to manage our product feeds for Google Shopping and Bing Shopping. I really love the flexibility it provides, letting us be extremely specific with the items we want to include. It also gives us complete control over the information submitted through the feed. For example, you can shorten titles, add/replace certain words, etc. Their support team is really great, too.
Thank you so much for the 5 stars review! :-)
Fantastic support by the friendly Ivan who solved my feed problems in a matter of clicks. Highly recommended.
Thank you for your feedback! We're glad to hear that and have passed your kind words to Ivan.
~Jamie / DataFeedWatch
I've been using this service to help streamline and simplify our ability to get our products into the various online channels/marketplaces that we need to, and I've been very impressed with the service itself, but also the customer service that comes along with the products. In particular, special mention hat-tip to Marvin Flores (LatAm Regional Manager) who goes above and beyond for me - when I've been in a jam or two - and helps me get our feeds working properly and is just a very generous and helpful person. DataFeedWatch is very lucky to have such a great manager on their team and it really instills confidence for me in their products. I would happily recommend this service to anyone looking for help with product feeds etc.!
Casper was super helpful in addressing the google issues we were experiencing.. if only Google were this helpful!
Hi,
Thank you for your glowing review! We're happy to hear that Casper was able to assist you in addressing the Google issues you were experiencing.
If you ever encounter any more challenges, please don't hesitate to reach out.
~Milosz / DataFeedWatch