DataFeedWatch Shopping Feed , 384 reseñas

Hello,

Thank you for taking the time to share your feedback about your onboarding experience with Marvin and our team. We're thrilled to hear that you found our onboarding process brilliant and that you appreciate the power of our tool for optimizing product feeds.

If you have more questions, need further assistance, or want to explore additional ways to enhance your e-commerce feeds, please feel free to reach out. We're here to support your success.

~Milosz / DataFeedWatch

Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and are pleased to hear about your positive interaction with Marvin.

Your satisfaction is our priority, and we're here to support you every step of the way. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're dedicated to ensuring that you have the best experience with our app.

Thank you once again for choosing our solution. We look forward to continuing to provide valuable assistance to you.

~Milosz / DataFeedWatch

Hi,
Thank you for sharing this feedback on your experience.
We're sorry to hear about the trouble you've had, especially since we place high a value on our customer support and many reviews from other customers confirm this.

Due to an unexpected error, your message was noticed a few days after you sent it to us, for which we are deeply sorry. At the same time, we want to assure you that we are working on improving the process so that a similar mistake will never happen again.

We tried to contact you several times, but unfortunately you refused to accept our apology and compensation. We hope you will give us another chance some day.

~Milosz / DataFeedWatch

Hello,

Thank you for taking the time to share your experience and your kind words about Tetiana, our customer service representative. We're delighted to hear that she provided you with exceptional support in setting up your product feeds, and navigating the complexities of the rules landscape.

If you ever have more questions, need further assistance, or would like to explore more ways to optimize your data feed, please don't hesitate to reach out. We're here to support you in every step of your journey.

~Milosz / DataFeedWatch

Hello,

Thank you for taking the time to share your experience with DataFeedWatch. We're pleased to hear that our app and service have been able to alleviate the challenges of managing data feeds.

We understand that feeds can be a complex aspect of your business, and we're glad to know that our solution has made the process much easier for you. Our goal is to provide a seamless experience for optimizing feeds and boosting sales.
Your feedback motivates us to continuously deliver valuable solutions and excellent service.

~Milosz / DataFeedWatch

Hi!
Thank you for taking the time to share your feedback with us. We sincerely apologize for any frustration or inconvenience you experienced while using our app, and we appreciate the opportunity to address your concerns.

First and foremost, we'd like to clarify a few facts regarding your experience:
- We extended your free trial from the initial 2 weeks to 3 weeks to ensure you had ample time to explore our app and its features.
- We understand that you had several interactions with our Support Agents during your trial period. Our team is here to assist and guide you to make the most of our app.
- We acknowledge that you encountered issues from the beginning and even reinstalled the app. We also assisted you in installing the necessary stores.
- You requested a Feed Setup for one of your stores connected to the Google Channel, which we promptly completed. Due to some complexity in the setup, we extended your free trial by an additional week as a goodwill gesture.
- Upon completing the Feed Setup, we sent you an email with instructions on what additional data needed to be added to make it fully functional.

We want to clarify that our intention has always been to empower you with the tools and guidance to set up and manage your store effectively. While we offer comprehensive support, including tutorials, guides, and assistance from our Support Agents, we do not set up stores or manage them on behalf of our users.

We appreciate your feedback, as it helps us improve our services. We understand that your expectations were high, and we apologize if these were not met. If you have further questions or need assistance with a more comprehensive setup, we recommend considering our Feed Factory feature, which provides end-to-end assistance. You can also contact our Customer Support and we'll be more than happy to help you.

~Milosz / DataFeedWatch

Hello,

Thank you for taking the time to leave us a 5-star review! We're thrilled to hear about your positive experience with DataFeedWatch.

If you have more questions, need further assistance, or have any suggestions, please feel free to reach out. We're here to support you every step of the way.

~Milosz / DataFeedWatch

Hi!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service team, and we're delighted that we could get you up and running with our app so quickly. If you ever have any questions or need assistance related to product feeds, please don't hesitate to reach out. We're here to help!

Wishing you continued success with your online store.

~Milosz / DataFeedWatch