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Thank you for your review!
Thank you!
~Milosz / DataFeedWatch
Thank you for 5-star review!
~Milosz / DataFeedWatch
Thank you for 5-star review!
~Milosz / DataFeedWatch
Thank you for 5-star review!
The platform is easy to use. I love the logic through operand conditions and also the ordering of rules. Everything seems intuitive and any queries are immediately answered. The customer support team, especially Ivan was excellent in supporting us with specific requests on the customized addition of variants in the feed for mapping.
We look forward to setting up more sales channels with DataFeedWatch.
Hi there,
Thank you so much for taking the time to leave a review! We're happy to hear you've been having a good experience with DataFeedWatch.
And we'll pass your shout out along to Ivan. :)
~Jamie / DataFeedWatch
Marvin Flores was extremely helpful!!!!!! I was not sure about using DFW and Marvin completely changed my mind!
Hi!
Thank you for your review! We're thrilled to hear that Marvin was able to provide you with helpful assistance. We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out to us.
~Milosz / DataFeedWatch
I would like to say have a very good product but I just didn't require right now!!
Hi,
Thank you for bringing this matter to our attention.
Upon reviewing your account, we can confirm that you signed up on February 1st and were charged on February 17th, which falls after the end of our 15-day trial period. We apologize for any confusion or inconvenience this may have caused.
Furthermore, we appreciate your feedback and take it seriously. We have issued a refund for the charge in question as a gesture of goodwill, although we believe it was processed correctly according to our trial and billing policies.
If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to our support team.
~Milosz / DataFeedWatch
You need some skills to setup the feeds properly. But there is tons of documentation available. Its very powerful and flexible for all kinds of businesses. The Support-team is super-fast and gives instant support when needed. High skilled support. The possibilities with Datafeed are endless. Am using it for couple months now and still discovering new features.
Hi!
Thank you so much for your feedback! We're thrilled to hear that you find our app powerful and flexible.
f you ever have any questions or need assistance, don't hesitate to reach out!
~Milosz / DataFeedWatch
Setting up a new feed can be a pretty daunting experience. Luckily, Datafeedwatch is there to help. They usually response within a minute or two to all my questions. 5 stars!
Hey!
Thank you so much for your positive review! We understand that setting up a new feed can be a daunting task, and we're thrilled to hear that DataFeedWatch has been there to assist you.
If you ever have more questions or need further assistance, please feel free to reach out. We appreciate your 5-star rating and value your trust in DataFeedWatch.
~Milosz / DataFeedWatch
Hi!
Thank you for the 5 stars!
~Milosz / DataFeedWatch
This app is total time wasting. Customer service is useless. I Just wasted time for nothing. There are no easy access to cancel the plane
Hi!
Thank you for taking the time to share your feedback with us. We sincerely apologize for any frustration or inconvenience you experienced while using our app, and we appreciate the opportunity to address your concerns.
First and foremost, we'd like to clarify a few facts regarding your experience:
- We extended your free trial from the initial 2 weeks to 3 weeks to ensure you had ample time to explore our app and its features.
- We understand that you had several interactions with our Support Agents during your trial period. Our team is here to assist and guide you to make the most of our app.
- We acknowledge that you encountered issues from the beginning and even reinstalled the app. We also assisted you in installing the necessary stores.
- You requested a Feed Setup for one of your stores connected to the Google Channel, which we promptly completed. Due to some complexity in the setup, we extended your free trial by an additional week as a goodwill gesture.
- Upon completing the Feed Setup, we sent you an email with instructions on what additional data needed to be added to make it fully functional.
We want to clarify that our intention has always been to empower you with the tools and guidance to set up and manage your store effectively. While we offer comprehensive support, including tutorials, guides, and assistance from our Support Agents, we do not set up stores or manage them on behalf of our users.
We appreciate your feedback, as it helps us improve our services. We understand that your expectations were high, and we apologize if these were not met. If you have further questions or need assistance with a more comprehensive setup, we recommend considering our Feed Factory feature, which provides end-to-end assistance. You can also contact our Customer Support and we'll be more than happy to help you.
~Milosz / DataFeedWatch
By far the best app to customize your product feed, but what makes it a 5-star experience is the customer support. They're quick to respond and have helped me out on multiple occasions. Props to Claire for the 5-star customer service.
Hi,
Thank you for sharing your feedback on your experience with our app and Customer Support. We're delighted to hear that you consider DataFeedWatch the best app for customizing your product feed and that our Customer Support has been instrumental in making it a 5-star experience for you.
If you have more questions, need assistance, or want to explore further ways to optimize your feed customization, please don't hesitate to reach out. We're here to support your journey every step of the way.
~Milosz / DataFeedWatch
Tetiana was awesome helping me resolve issues with my mapping. She was also super sweet and made the process less stressful. She definitely needs a raise!
Hello,
Thank you for sharing your positive experience with Tetiana and our team. We're thrilled to hear that she was awesome in helping you resolve issues with your mapping and that she made the process less stressful for you. Your feedback is greatly appreciated.
If you have more questions, encounter further challenges, or want to explore ways to optimize your mappings, please don't hesitate to reach out. We're here to ensure your experience remains positive and successful.
~Milosz / DataFeedWatch
Amazing tool, and thanks to Marvin he was very kind and helpful to guide me through. Highly recomended.
Thank you for sharing your positive experience with our tool! We're thrilled to hear that you find it amazing and that Marvin was able to provide you with kind and helpful guidance.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way.
Thank you for recommending our tool. We appreciate your support and look forward to serving you even better in the future.
~Milosz / DataFeedWatch
I have just had 45 minutes with Marvin and found him to be patient and helpful.
Being realistic, 45 minutes is not a lot of time to learn about the intricacies of DFW, nevertheless, he did a good job within the time restrictions, and I am grateful for the time I did have with him.
Ted Brown,
Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and are pleased to hear about your positive interaction with Marvin.
Your satisfaction is our priority, and we're here to support you every step of the way. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're dedicated to ensuring that you have the best experience with our app.
Thank you once again for choosing our solution. We look forward to continuing to provide valuable assistance to you.
~Milosz / DataFeedWatch
Hi , at first I was discouraged about the service I recieved from Keith. He wasn't very pleasant or helpful at all.
I thought I would give it another shot and got Tetiana on the chat. She was like a hundred and fifty degree turn around, from what I experienced before. Even though she was working alone she managed to juggle the chats like a real pro. She took the time to be attentive to my problems and help me work through them and was very nice throughout the whole chat. It was a pleasure working with her. I hope I get her when I chat again :)
Hi,
thank you so much for your nice words. Your feedback is precious for us to improve.
Our support is doing their best to help when any feed optimization obstacle arises. Udoubtely Tetiana is an excellent proof of that :)
We'll be always more than happy to assist you!
~Milosz / DataFeedWatch
Excellent customer service support, big thanks to Magdalena, who helped me tirelessly to migrate from shopify content API to this amazing app. can't wait to explore all the functions this app can do! Update - Shout out to Andy as well who has been tirelessly helping me sort out my feed; you are the best!
Hello!
Thank you very much for leaving your positive feedback and appreciating Magdalena!
Please, don't forget: if you need help with your data feeds, reach out directly to our Support Team :)
~Milosz / DataFeedWatch
DFW makes creating and optimising feeds really simple. The customer support is really good. They help you with all the problems and solve the issues in real time.
Hi!
Thank you very much for your review :) We're more than happy to help, don't hesitate to reach out to our Customer Support anytime you need!
~Milosz / DataFeedWatch
The app is wonderful with great and easy to follow rules. The support I received from Emanuele was very helpful. He was patient, answered my questions and assisted me with setting up the mapping rules.
Hi!
Thank you so much for your excellent words! We know that data deed optimization is not an easy ride! We’re glad that we can assist you :)
~Milosz / DataFeedWatch
Great app, solved all my problems about customizing multiple feeds and the most important, the support is GREAT!
Hi! Thank you for your excellent rating!
Our Support Team is always willing to share their extensive knowledge about data feeds :)
~Milosz / DataFeedWatch
Nice product. Good dashboard.
Wonderful and quick support.
Have had excellent support from both Edgar and Joan on different questions.
Thank you so much for your kind feedback! We're happy to hear that you're enjoying our app and support. In case you need assistance, please don't hesitate to reach out to us again!
~Milosz / DataFeedWatch
Great platform that offers a tremendous amount of automated feed optimisation elements lacking elsewhere. Friendly and prompt support, in addition to an affective onboarding call.
Thank you! We are proud that our solution meets the expectations of both merchants and large enterprises thanks to many features and advanced feed optimization options.
If you'll have any questions don't hesitate and contact us!
~Milosz / DataFeedWatch
The customer service is amazing! If I need to fix anything, they are right there to help and know what they are doing.
We are very happy that our customer service met your expectations!
Contact us anytime you like.
~Milosz / DataFeedWatch
I use date feed watch APP and I just love it!
It keeps my feed always updated and the features are just perfect!
I really recommend all Shopify users to try it!
Hi! Thank you for your great words, we appreciate them! Don't hesitate to reach out, if you need any help with your data feeds :)
Ewa/DataFeedWatch
Marvin Flores, is a guy, who knows how to present a Data feed watch. The session was super beneficial and very clear.
Hi! Many thanks for your nice words!
~Ewa/DataFeedWatch
Really easy to use and help us optimize our feed. Nice product and set up was really easy for us. Exactly what's needed
Hi! Thank you very much for your rating! We’re glad that our product helps you optimize your shopping feeds :)
~Ewa/ DataFeedWatch
Web Savvy referred us to DataFeedWatch. We have experience running "regular" Google search and display campaigns, but somewhat new to Google Shopping. DataFeedWatch makes the process push button easy. The training also is paced efficiently so that you can pretty much understand all the jargon in an hour or so. We're starting with Google shopping, but excited to also get distribution to all the other platforms and it looks like DatafeedWatch will make that roll-out process easy.
Hello! Thank you so much for your excellent rating! We appreciate your words :) If you need help with your campaigns, don’t hesitate to contact our support team or visit our blog - it's a base of fundamental knowledge about google shopping and more.
~Ewa/DataFeedWatch
DO NOT SIGN UP, THSI IS AN OVERSEAES COMPANY , you will not be able to change plan or unsubscribe from the plan. DO NOT BELEIEV THE STARS REVIEWS ITS ALL A SCAM.. DO NOT DO IT
This customer did NOT sign up or test our service.
They installed the app, left the review, and immediately closed the store.
We believe their only goal was to leave a bad review without even testing DataFeedWatch
Best regards,
~Milosz / DataFeedWatch
Una herramienta fantástica, y un equipo de soporte aun mejor. Hemos conectado una sola web con 5 idiomas y 7 países diferentes sin ningún problema. Y con las ultimas novedades disponibles.
Hola! Muchísimas gracias por tu reseña! Cuando tengas cualquier consulta respecto a la gestión de tus feeds de datos, no dudes en ponerte en contacto con nuestro equipo de soporte. Estarán siempre disponibles para echarte una mano :)
~Ewa/ DataFeedWatch
I have just started with the trail, but what I can already say is, there is a great customer support which helps with ever littel set up problem.
Hi! Thank you very much for your appreciation :) Don't hesitate to contact our support team whenever you need help. They will always do their best to make your experience with DataFeedWatch the best it can be!
~Ewa/ DataFeedWatch
Great support and service from the team at DataFeedWatch, reliable service that you can rely on. I would recommend them if you'd like to get your products on Google shopping fast and efficient.
At 1st I thought was a bit expensive, so went for the free trial. Took a while to get used to, but now its really quite good. And support has been amazing, Claire went above and beyond to help set up my feed. Now its up and running my Google merchant account has finally been approved. I still think its a but pricey, a lower price may attract more customers, but im going to stick with it as I haven't yet found a better option.
HI! Thank you so much for your great rating! I hope your campaigns will bring you high profits. Don't hesitate to contact us whenever you encounter problems with data feeds, we'll do our best to resolve the issues as soon as possible. When it comes to the prices, we can guarantee that we adjusted the competitive prices to our full services that we are trying to make better and better.
~Ewa/ DataFeedWatch
I am more than thrilled. I have questions all the time and the support is very patient and helpful. Here's to good cooperation. I can only recommend it to anyone who wants to make really good advertising without problems with the products.
Hello! Thank you so much for your review and kind words about our Support Team. Don't hesitate to let us know anytime you have a problem with your product feeds, we will be happy to help! :)
~Ewa/ DataFeedWatch
I used this app to help me get my data feed right. They helped me step by step with photos and examples to solve my every issue. I am grateful I found data feed watch. They got my ecommerce business up and running. Customer service is unbelievable , they reply you anytime. One of the most amazing customer service ever. Thank you Datafeedwatch .
Hi! Many thanks for this excellent review. We are really happy to hear that our app could contribute to your growth, and our support could solve your data feed issues. We're thankful for amazing customers like you!
~Ewa/ DataFeedWatch
I love this app and the people who work there. It was painless to put my feeds up. Then today when I had errors on my feed from my FB store, they took me through them and what they meant. They asked if I wanted them to fix it or I could--I asked them how much it would cost. Free. I'm definitely continuing with them. I am learning through them and it is pleasant. Note, it may say that they will be back tomorrow--just wait and someone comes on to chat with you--at least this has been that way for me. Tommy B. McDonell, Pinehurst, NC
Hi!
Lovely to hear your feedback, thank you for sharing your experience of setting the feeds for your FB store & working with our support team!
~Milosz / DataFeedWatch
The App made it a lot easier to integrate DFW with Shopify. Doesn't hurt either that DFW always have very fast (and great!) support whenever there's an issue.
Thank you very much for your great review and your kind words!
Best regards,
Milosz
They fix it.
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I will explain what happens If you use this app. After the basic setup, with the help of the agents, you're going to start making feed. And then you will start syncing. After the sink is finished, the efficiency of Google ads will drop dramatically and PPC AI will once again take more than two weeks to pass the learning path. You will be anxious and frustrated, and you will find out that there have been no special changes except for this app, and soon you will find the agent in the chat on the right corner. If you ask them for support, they will continue the conversation by telling you to wait because they are checking. That's how you spend your day and find another agent or community the next day. 24 hours after the support request, one of the agents will ask you for Google Merchant Center Access, and that's where the app's support begins. Are you curious about my case? I haven't received any reply yet after the agent took the access and I'm still waiting.
Hey,
Milosz from the DataFeedWatch team here :)
I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.
I have reached out to our Support Team to find out what happend and to make sure, everything is fine now. If you have any additional issues or questions, please contact us - we'll be glad to help.
Is there something else that we could do to turn this 3-star rating into a 5-star rating?
Gotta love DFW for all the flexibility when working with feeds !
Way better than any native or direct integrations at this point.
Thank you so much for your review and your rating! It means a lot to us that you have taken the time out of your day to give this to us!
The support offered by DFW is brilliant. I really recommend this app and think the customer service is one of the best I've encountered yet!
Thank you for all 5 of those stars! We hope you enjoy using DataFeedWatch.
Just started working with it, but it's not hard to use once you get the hang of it. Support is pretty helpful with instructions. If the US you have to catch them in the right time (most are in Europe). Overall, I really like it.
We'll be glad to help you with all the problems you are experiencing using DataFeedWatch. We do everyhing we can to be available during US business hours. You can contact us in many ways, including e-mail. We will answer every message. Is there something else that we could do to turn this 4-star rating into a 5-star rating?
OK - so anyone new to Shopify will discover that passing the correct data to Google Merchant, facebook etc, is quite tricky! What's more, to do good listing on these external sales channels means you'll probably have to extend your data fields beyond the ones offered out of the box from Shopify using custom fields. You then have to figure out how to map, combine, reuse and re-express this data for different sales channel feeds. Be sure, there is no simple plug-n-play API out there to make all this work seamlessly across each channel. So here's what I love about DatafeedWatch: - Standard and custom data fields are pulled in seamlessly from Shopify.
- Field mapping is very simple and intuitive.
- Fields can be manipulated (combined, filtered, edited) with simple and complex multi-level logic functions.
- Creating multiple dedicated feeds for different sales channels is made easier and faster with the possibility to copy repetitive rules from different feeds. - The software runs a check on your feed and provides a quality rating plus suggestions specific to different channel requirements. - Best of all - the platforms you're feeding into seem to "like" the feed. We've had very low error rates so far. Then there's the great support both in terms of initial set-up and follow up issues. I have had three support sessions helping with some data formatting - all solved within 5 mins over chat. What I will add is that DFW is primarily an XML-output feed software ideal for pushing marketing (product) data out to social platforms etc. We use DFW mainly for Google Merchant and Facebook. If you're looking for managing bi-directional data (e.g. for handling sales orders on Amazon - there are different specific full feature APIs/platforms for that). Thanks again DFW!
Jon - MLEtec.com - Let's make life easier!
Thank you! We’re grateful for your trust. If you have any questions or issues to solve, just contact us, we'll be glad to help :-)
Super easy to use after you learn the basics. You do have to dedicate about 15-30 minutes to learning this, then more time in the future for advanced features. But learning is, of course, required in business so don't be disappointed that there is some learning. Just watch some tutorials and get to work. It's absolutely worth the cost given all the features available. The ability to create Google, Bing, Facebook and more, is all included so you're getting a huge amount of functionality from one tool. Definitely worth the cost.
Thank you so much! Your kind words are motivating us to improve DataFeedWatch again and again. Feel free to contact us if you have any questions! :-)
We just started to use the app, but what I can say that the support is AWESOME. Especially Joan was helping us out so great and quick. Really TOP. I defenitely can recommend the support and the feature set of the app looks great as well.
Thank you! We hope that you enjoy using our app as much as we enjoyed seeing your rating and reading your review!
After trying 2 alternative feed management apps here on Shopify (one got my Merchant Center account disaprroved by Google), I understood I will have to take an app that cost me money (sorry to say it but what you get for free in this case is bad solutions).
First there was a great onboarding meeting and since than I sell in Google and Facebook without any issues at all.
A must use app for all e-commerce marketers. Their support is great! You can adjust your feed for Google Merchant Centre and Facebook Catalog so your products are listed properly.
Easy to use, clean layout, excellent customer service - very quick to respond through chat. Highly recomment this app.
I highly recommend DFW - Joan from their technical team has been nothing short of fantastic (that really applies to all of their support team, but Joan is who we have been working with mostly).
Great product & support team!
Would NOT recommend, my feed has not updated for THREE days and they just say they will look into it. Terrible customer service, AVOID!
Great support and product. helped me set up my google feeds and correct my errors in under 30 minutes
stopped providing a feed into google, got all of our listings deactivated, and when we call or message them, no response.
Thank you for the feedback, we strive to make our service and support outstanding. We have tried to contact you numerous times (phone and email) with no reply. If you are still experiencing issues, please contact support and we will be ready to assist. Thank you for being a valued client.
DataFeedWatch Team
Easy to set-up and use even for beginners. Great support in Germany and very fair pricing. love it!!
Great app, makes it easy to optimise feeds. It also supports feeds for different countries. Customer service is great, team always comes back very quickly when there is any issue & are very helpful.
This App is more than fantastic!
it is a really powerful tool to configure easily all your feed's channels with few clicks! The interface is great, fully customizable with rules and conditions, and lots of useful features ara available out of the box!
The customer care is really efficient, they will even assist you step by step and helping you out in configuring your feeds the best as possible!
5 starts for you guys, you deeply deserve it!
The app is great to sync your catalogues with Facebook and Google, and the support its amazing.
They have helped with a lot with my shops.