Omtaler (431)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 89 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 3 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
14. november 2021

Good app but customer service so bad. They respond in two weeks. My ticket: 588919 and 586637. And now it's still unresolved!

GearLit
Vietnam
8 måneder bruker appen
DataFeedWatch svarte 17. november 2021

Hi there,
Thank you for sharing this feedback on your experience. Our Support team takes issues like these very seriously, and they are always ready to help. We encourage our ...

9. januar 2019

My understanding from other is that this is a good app for doing Google Shopping Feeds. However, if you want to do other feeds, beware. The Wish feed is simply broken; it exports in the wrong format. I pointed this out to them, and, amazingly, rather than implement the simple fix they told me to create a custom feed for Wish from Scratch. Then came eBay. Data Feed Watch doesn't handle variations ...

Leap Gear by Pelle
USA
7 måneder bruker appen
17. mai 2021

I have tryied to contact them for a week to restore my password and haven't got any response. Affecting my business :(

The Watch Stand
Sverige
6 måneder bruker appen
DataFeedWatch svarte 18. mai 2021

Hi,
I’m really sorry to hear that you didn't got any response.
I already contacted our support and I was told that they replied you twice in the past week. Please check your ...

15. mars 2022

Was really excited for this app, and ok with paying $60 a month for a good product feed. Unfortunately after months I still wasn't seeing results. I had a problem with my feed link that nobody on their side caught. Their data feed also duplicated my products, and nobody from the tech could figure it out, and claimed it wasn't causing problems. Waste of time, waste of money. I removed the app ...

Deck & Rail Supply
USA
3 måneder bruker appen
DataFeedWatch svarte 22. mars 2022

Hello,
We’re really sorry to hear about the trouble you’ve experienced that caused you to unsubscribe from DataFeedWatch.

Our team has checked your feed for any issues, and ...

30. november 2019

Hardly used it, uninstalled and I am still getting charged monthly for it. Scam! I want my refund!!!

LOKDALE LTD
Storbritannia
3 måneder bruker appen
DataFeedWatch svarte 5. desember 2019

Thank you for your review. We're glad that you let us know something went wrong. We already cancelled your account and refunded you. If you have any questions, please let us ...

Redigert 11. oktober 2018

Very miserable experience. I can only speak about the Amazon marketplace channel. Perhaps the platform is more stable for other channels, but if you are looking to prepare feeds for Amazon using DataFeedWatch - I strongly suggest you consider other options.

The Amazon Order Management module is so buggy it became laughable after a while. I think they only recently added it - but clearly they ...

WildBounds
Storbritannia
28 dager bruker appen
4. september 2023

This app is total time wasting. Customer service is useless. I Just wasted time for nothing. There are no easy access to cancel the plane

ShopX Unlimited
Canada
19 dager bruker appen
DataFeedWatch svarte 6. september 2023

Hi!
Thank you for taking the time to share your feedback with us. We sincerely apologize for any frustration or inconvenience you experienced while using our app, and we ...

8. mars 2016

Charged me $128 when I never used the application. Tried reached customer service about this charge multiple times and no response. Would not recommend.

Make A Case
USA
14 dager bruker appen
29. mars 2022

I had two issues within the first 10 minutes of using it - usually not a good sign. When I contacted the support I was asked (by the support person!) to pay for the solution during trial. Very weird. The customer support was also not very understandable and did not really try to be helpful. Unfortunately 1/5.

BINS AND BOXES
Sveits
12 dager bruker appen
DataFeedWatch svarte 7. april 2022

Hi there,
We’re sorry to hear that your first encounter with DataFeedWatch was disappointing.

It looks like you had started the process to begin your free trial, but still ...

Redigert 9. juni 2023

Updating my review from 5 stars as the customer support is as good as non existent.

I sent support a request to enable variations in my listings as advised in their blog but several days have passed and zero response.

79 Euros is not a small amount and I'd expect a response within max 2 days. There are apps out there that charge far less but the support on them exists.

A shout out to Marvin for ...

mosaccessories
Storbritannia
8 dager bruker appen
DataFeedWatch svarte 9. juni 2023

Hi,
Thank you for sharing this feedback on your experience.
We're sorry to hear about the trouble you've had, especially since we place high a value on our customer support ...