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Well not impressed did not do much for me. not a very friendly app. no analytics either.
I expected more by DataFeedWatch because although they provide the Skroutz channel, they failed to customize the feed so to meet Skroutz's requirements.
I also was charged (probably by Shopify) a month of subscription while I unistalled the app on time during the trial period. The DataFeedWatch's support helped me and I got my refund. The whole experience though of trying to get back my money, was really long and difficult. This was because initially DataFeedWatch didn't agree with the actual uninstallation date. They told me that the uninstall took place on later time, after trial expiration, which was not the case, as the Shopify team proved. Secondly, although the refund was released, I had no feedback on this, either by Shopify or DataFeedWatch.
Excellent app with custom mapping, this app is suitable for mapping to our own variants, Thanks Team
Hello! Thank you so much for your excellent review!
Ewa/DataFeedWatch
simply doesnt work, wasted so much time trying to get feed to work on google shopping only to find out that it was a problem with their coding. support is non existent no one ever answers you questions or fixes issues
Hi,
Thank you for sharing this feedback on your experience.
We're sorry to hear about the trouble you've had, especially since we place high a value on our customer support.
We've reached out to you via email, and our team is actively working on the solution.
If you have any further questions, please don't hesitate to to reach out to us and we'll be happy to help.
~Milosz / DataFeedWatch
Best priced app for feeds and there support is top notch! Works extremely well have tried other options but none compare!
Thank you for your nice review! :-)
First bad experience with a feed app - don't bother with these guys. No communication. They emailed us to get us to use the service, we set it up and requested they set up feeds. We got an email saying a feed specialist would be in touch, no contact, no email but they set up the feed in the wrong country, with the wrong products.
We raised the issue with their support and apparently they had no idea who the feed specialist was, literally no clue who was working on the account, and refused to help.
If you are looking for a feed partner that actually communicates and designs the feeds for you these guys are useless.
The customer service is amazing! If I need to fix anything, they are right there to help and know what they are doing.
Thank you for your review!
~Milosz / DataFeedWatch
Excellent job from the support! Very fast and friendly! My problem was solved within a couple minutes.
Hi! Thank you very much for leaving a review. Don’t hesitate to get back to contact support anytime you need help!
~Ewa/DataFeedWatch
Best customer service! they got me up and running in 1 hour!
Hi!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service team, and we're delighted that we could get you up and running with our app so quickly. If you ever have any questions or need assistance related to product feeds, please don't hesitate to reach out. We're here to help!
Wishing you continued success with your online store.
~Milosz / DataFeedWatch
DO NOT SIGN UP, THSI IS AN OVERSEAES COMPANY , you will not be able to change plan or unsubscribe from the plan. DO NOT BELEIEV THE STARS REVIEWS ITS ALL A SCAM.. DO NOT DO IT
This customer did NOT sign up or test our service.
They installed the app, left the review, and immediately closed the store.
We believe their only goal was to leave a bad review without even testing DataFeedWatch
Best regards,
~Milosz / DataFeedWatch