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I've received a ridiculously positive customer service experience from Magdalena and if you read this, I hope you sleep well at night knowing how well you're looking after your customers :) In my experience, the customer support team know their system inside out and are able to perform tasks within a few clicks that one might expect only the core app developers/coders could pull off. No "I'll get back to you", no, "I'll check on that for you" etc. Instead, a deep and intricate knowledge of the workings of their product and a level of service which all other app developers can only dream to achieve. Shockingly efficent and knowledgeable staff. I cannot recommend these guys highly enough. I'm actually stunned at the skills these guys have and the tools the customer support team have at their disposal to resolve in an instant, any issue or concern that a user may have. Not only am I bowled over, but will be a customer for life. There's literally no reason to ever even consider any other app to generate product data feeds.
Hi! Thank you soo much for the words you shared here. There is no better feeling than being so much appreciated. It is also very motivating. Our support team always strives to provide as best customer experience they can, therefore thank you very much for your appreciation. We'll be always more than happy to assist you :)
~Ewa/ DataFeedWatch
This app installs very quickly and can be set up in minutes. I would recommend this app stores looking to set up data feeds.
https://www.kinkytoy.store/
Best part of data feed watch is the service. Marvin Flores walked me through the setup and got my feed up and running the same day I signed up with full approval! game changer.
Hello! Thank you very much for leaving your positive feedback and appreciating our own Marvin!
Please, don't forget: if you need help with your data feeds, reach out directly to our Support Team :)
~Ewa/DataFeedWatch
Great app. Helped us organize and optimize our data feed very easily and nicely!
I love this app and the people who work there. It was painless to put my feeds up. Then today when I had errors on my feed from my FB store, they took me through them and what they meant. They asked if I wanted them to fix it or I could--I asked them how much it would cost. Free. I'm definitely continuing with them. I am learning through them and it is pleasant. Note, it may say that they will be back tomorrow--just wait and someone comes on to chat with you--at least this has been that way for me. Tommy B. McDonell, Pinehurst, NC
Hi!
Lovely to hear your feedback, thank you for sharing your experience of setting the feeds for your FB store & working with our support team!
~Milosz / DataFeedWatch
Really easy to setup and great customer service! The countless ways to structure your product data is priceless.
Thank you so much for your nice words!
~Ewa/DataFeedWatch
Very user friendly, easily created feeds for all my marketing channels.
Excellent customer support, very helpful.
Hi! Thank you so much for your excellent rating! Reach out to us anytime you need our help. We'll be happy to help!
This app is exactly what we needed to work with our dropshipping partners. The feed was created in minutes, and customer support is one of the best I've worked with so far. Even now I can't believe how good the application is. I recommend it!
The app stopped syncing with shopify at some point, and out of my 7000 advertised products only 46 synced. I found out a week after, and it took them 2 weeks to fix it. This review is dedicated to Sébastien from the customer service which was arrogant with me and unhelpful. Eventually it was solved by stopping to use datafeedwatch and using native shopify sales channels.
Hey,
I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.
We already contacted you, helped fix the problem and refunded the money.
Is there anything else that we could do to turn this 1-star rating into a 5-star rating?
Best,
Milosz
Fantastic product and the staff are extremely knowledgeable especially Magdalena