Data Feed Watch Shopping Feeds

Been using their app service for some years and never got dissappointed. Lastly I had some challenges where I needed some assistance and Casper from DFW support was very helpful and fast. Great app and outstanding support. Always get my issues solved.

Casper was quick to help with a solution to a new mapped field for the team! Best and Quickest feed support team I've worked with as a partner in 10 years of ecommerce business

Data Feed watch has been an amazing tool for us. We've been using it for all 4 of our stores and a variety of platforms. And their support team has been incredibly helpful. Ivan has sorted any issue we've faced with speed and efficiency. Highly recommend.

Casper has been the easiest support I’ve worked with — highly efficient and incredibly quick to provide solutions. They were a huge help in setting up various technical rules across multiple feeds. :)

The product feed tool is easily configurable and relatively intuitive. This tool can help you to optimize your feed without having to spend a lot of time to make unwanted or unneeded changes to your store's data. The team provide excellent support to get you up and running very quickly.

update：The staff proactively contacted me and resolved the issue properly. I look forward to using this app again in the future when the need arises. Thank you to the staff who helped me.

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I am writing to share my frustrating experience with this app.

I only tried out the app, but I didn't realize that I was being charged once I didn't properly close or cancel it.

I contacted their customer support multiple times, but I never received any response.

I couldn’t find any clear option to cancel the subscription within the app itself. After searching for quite a while, I finally managed to delete it through Shopify’s plugin section.

I was charged a total of $239 USD and $80 USD without my consent.

I am requesting a refund for these charges.

I hope the team can resolve this issue promptly and improve the user experience.

I'm totally new to product feeds and customer service is always on hand to help when I run into issues or things I don't understand. Ivan was particularly helpful :)

We recently had the opportunity to use Data Feed Watch for setting up my data feed, and I must say, their support team was nothing short of exceptional. From the moment I reached out, they were quick to respond, demonstrating a level of efficiency that is truly commendable.

Their knowledge in the field was evident in the way they handled my queries and concerns. They guided me through the process of setting up the feed with such ease that it was clear they are experts in their domain. Their instructions were clear, concise, and easy to follow, making the entire process smooth and hassle-free.

What stood out the most was their ability to provide solutions promptly. Regardless of the complexity of the issue, they were always ready with a solution, ensuring minimal downtime. This level of service is rare and greatly appreciated.

In conclusion, if you’re looking for a service with knowledgeable support that is quick to assist, Data Feed Watch should be your go-to choice. Their commitment to customer satisfaction is evident in their high-quality support and expertise. I look forward to continuing our journey with them.

Very hard to get a hold of anyone.

We've been using this product to help with feed management for a while - really good dashboard (very user-friendly) with a great support team.