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Desværre ikke fan af deres kundeservice. Når det er gået galt, men virker heldigvis det meste af tiden. Bare man ikke har for mange produkter
Servizio clienti fantastico, Matteo è sempre presente per qualsiasi dubbio. In un batter d'occhio mi ha aiutato a preparare un feed personalizzato per il merchant e facebook.
L'app funziona molto bene ed è facile da utilizzare.
Super consigliata.
great app, easy to manage feeds, best data feed app I ever used.
Very user-friendly app and the support is spot on. Pawel has been very helpful and fast in answering my questions.
Thank you so much for your kind feedback! Glad to hear that you're enjoying our app and support :-)
~Milosz / DataFeedWatch
Hi , at first I was discouraged about the service I recieved from Keith. He wasn't very pleasant or helpful at all.
I thought I would give it another shot and got Tetiana on the chat. She was like a hundred and fifty degree turn around, from what I experienced before. Even though she was working alone she managed to juggle the chats like a real pro. She took the time to be attentive to my problems and help me work through them and was very nice throughout the whole chat. It was a pleasure working with her. I hope I get her when I chat again :)
Hi,
thank you so much for your nice words. Your feedback is precious for us to improve.
Our support is doing their best to help when any feed optimization obstacle arises. Udoubtely Tetiana is an excellent proof of that :)
We'll be always more than happy to assist you!
~Milosz / DataFeedWatch
While this app seems to have some potential the lack in support and documentation makes it really hard to integrate it properly.
Customer Service was always a terrible experience for me with their chat. I was not successful setting up my Amazon channel feed...and despite my making many, many efforts...and being abandoned on live chat...I finally decided to cancel for the 2nd time. I tried to give a 2nd chance; but customer support never made me feel comfortable to say the least.
App works well and it's to manage but the very strength is the technical support willing to effectively give you support whenever you need
I installed this app cause I had some problem with the standard feed and I must say it is very functional, easy to set up and understandable. The customer support is always ready to help you for every question or doubt and it gives you the possibility to fully manage your product feed. 100% suggested!
Hi! Thank you very much for your great rating, we appreciate it! Your experience is very important for us, and we are glad that you are having a good one. Do not hesitate to reach out to us anytime you have a problem with data feed management.
~Ewa/ DataFeedWatch
Best customer service / support I've ever experienced. Paweł was extremely helpful and generous with his time. First time I've bothered to write a review for an app, thanks to him. The app is actually easy to use so you don't necessarily need support, but it's amazing to know that should any questions or concerns come up, they are there for you and respond almost instantly. Before installing Datafeed Watch, I was having issues with my product data not syncing correctly to Facebook and Paweł was on a screenshare with me and walked me through everything until we fixed it.
Hi! Thank you very much for your nice words :) Please remember: whenever you come across an issue, you can always count on our Support Team :)
~Milosz / DataFeedWatch