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This is by far the best app that is friendly with merchant centre especially if you have multiple currencies. Casper was really helpful and he helped us configure our shopping feed
Great experience with the support team. Casper answered my questions immediately and was a pleasure to deal with. 5 stars!
I uninstalled the app 2 months ago, and they keep charging my card! I don't see an option to stop it since it's no longer installed
Hi there,
We sincerely apologize for the delay in processing your refund.
While we strive to address all requests as quickly as possible, your refund was processed two days after your request. Unfortunately, the timing coincided with the holiday period, which caused a slight delay.
We understand your concern regarding the charge after uninstalling the app, and we agree that this situation should not have happened. This must have been frustrating and we regret that your review was posted before we could complete the refund process.
Thank you for sharing your feedback with us. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Jamie / DataFeedWatch Team
Casper has been the easiest support I’ve worked with — highly efficient and incredibly quick to provide solutions. They were a huge help in setting up various technical rules across multiple feeds. :)
Hello there,
Thank you so much for taking the time to leave us a review! We're happy to hear about your experience. We'll be sure to pass your kind words on to Casper.
Best regards,
Jamie / DataFeedWatch Team
Merci Casper :) qui m'a bien aidé ... je recommande DFW
Great app and terrific support. Their product is very effective in optimizing our data feed for Google Shopping. Also, their support rep, Chris, was very responsive and fixed an issue I was having quickly.
Hi!
Thank you do much for your review! I'll make sure to pass along your shout out to Chris. Thank you for kind words.
~Natalia / DataFeedWatch
Easily the best feed application out there with the most knowledgable support team, every time I contact them with a weird requirement they come up with the answers for our needs.
Hi there,
Thank you so much for leaving us a review! We're always happy to help :)
~Jamie / DataFeedWatch
Casper was quick to help with a solution to a new mapped field for the team! Best and Quickest feed support team I've worked with as a partner in 10 years of ecommerce business
Data feed Watch has truly been a game-changer for our business. We have been struggling for a while to our product feed up and running and with Data feed it's just a 2 click away. The platform is incredibly user-friendly. The intuitive dashboard provides a clear overview of our review metrics.
But the one thing is standing out the most! Their CUSTOMER SERVICE! It's EXCEPTIONAL! You can be an analphabete and you still will be able to export your product with their help. Top notch customer service hands down!
Hi,
Thank you for sharing! It's great to hear that DataFeed Watch has made managing your product feed so easy with just a couple of clicks. The intuitive dashboard sounds fantastic.
It's reassuring to hear that we provide such helpful support. Thanks for your review!
~Natalia / DataFeed Watch
Powerful feed apps can have a steep learning curve, but DataFeedWatch has for us been intuitive to use even for marketers with limited technical understanding. Their team has also been responsive and very helpful whenever there's been an issue or we've had questions.