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I used this app to manage the data feed for Google Shopping ads and it really helps a lot. Generally speaking, it works good, but it is not easy to use for beginners since it uses some different terms than usual (like mapping rather edit or change); however, their representatives (Claire, Edgars) help a lot with this. Recently we had some issues with the sale_price setup. After chatting with their customer service representative (Tetiana), I fixed the issue immediately. The inconvenience is the time difference: sometimes they are offline while I'm working. Hope they can provide 24-hour customer service.
Hi! Thank you for your rating! Yes, we all know that data feed optimization may seem overwhelming at the beginning. Whenever you have problems or find something difficult, we will be there to help you. Just contact our support team :)
~Ewa/DataFeedWatch
This is the perfect feed solution. Excellent support and they are always there to answer any question and provide a resolution very quickly. I am a very satisfied customer and look forward to working with this company.
Casper was really good and within minutes had resolved my issue and allowed me to crack on set up new rules - very helpful
Hi!
We're thrilled to hear that Casper was able to swiftly resolve your issue, enabling you to set up new rules seamlessly.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to continuing to support you.
~Milosz / DataFeedWatch
Great app, really easy to use. Support team are wonderful too, especially Magdalena, who sorts all of my problems out super quickly, even out of hours sometimes :) Highly recommend.
Hi,
Thank you so much for the review! Lovely to hear that you had a great experience with our support team. Let us know if there's anything else you need. We're happy to help. 😊
~Milosz / DataFeedWatch
i have tried so many other feed apps, but this is the best really.
We're using DataFeedWatch to create a datafeed for our affiliate program provider. Works like a charm and does exactly what it states. Set this up in our men's gift ecommerce site recently and couldn't be more pleased.
Could not live without it ;) Makes our Shopping and FB feeds look amazing! Also fast and skilled support ;)
Great app. Great support from Joan in the livechat.
Works perfectly with a lot of websites
Highly recommend it!
Hi!
Thank you for your great words, we appreciate them! Don't hesitate to reach out, if you need any help with your data feeds :)
~Milosz / DataFeedWatch
Great customer service. They were easy to work with, and very helpful.
Tetiana was awesome helping me resolve issues with my mapping. She was also super sweet and made the process less stressful. She definitely needs a raise!
Hello,
Thank you for sharing your positive experience with Tetiana and our team. We're thrilled to hear that she was awesome in helping you resolve issues with your mapping and that she made the process less stressful for you. Your feedback is greatly appreciated.
If you have more questions, encounter further challenges, or want to explore ways to optimize your mappings, please don't hesitate to reach out. We're here to ensure your experience remains positive and successful.
~Milosz / DataFeedWatch