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I just started the trial today. Still setting up all the configurations but very impressed with the customer support so far!
Hi! Welcome to join the group of our users! We are glad that you have chosen DataFeedWatch as your data feed management solution, and that you’re having a good experience. Don’t hesitate to reach out to Customer Support if you have any issues! We’ll be happy to help.
~Ewa/ DataFeedWatch
We've had a great start with DataFeedWatch. Marvin has been available for questions and he put extra effort for us to structure the account as we wanted.
Hi! Thank you for your nice words :) Managing product feeds is not an easy ride. Simply reach out to Marvin, he'll always be happy to help you.
~Milosz / DataFeedWatch
DFW makes creating and optimising feeds really simple. The customer support is really good. They help you with all the problems and solve the issues in real time.
Hi!
Thank you very much for your review :) We're more than happy to help, don't hesitate to reach out to our Customer Support anytime you need!
~Milosz / DataFeedWatch
The program has its price, but it is absolutely worth it. You can set up almost everything on your own, the interface is understandable and well structured and everything works. I have tried several tools for my feeds, but DFW is by far the best of them all. It is really highly recommended!
Hi, thank you very much for your review! If you’d like to learn more about advanced features, visit our blog; you’ll find many tips and tricks!
~Milosz / DataFeedWatch
Was really excited for this app, and ok with paying $60 a month for a good product feed. Unfortunately after months I still wasn't seeing results. I had a problem with my feed link that nobody on their side caught. Their data feed also duplicated my products, and nobody from the tech could figure it out, and claimed it wasn't causing problems. Waste of time, waste of money. I removed the app today and will figure something else out.
Hello,
We’re really sorry to hear about the trouble you’ve experienced that caused you to unsubscribe from DataFeedWatch.
Our team has checked your feed for any issues, and everything seems to be working as it should from our end. However, we suspect that the issue you had is connected to the microdata coming from your Shopify wstore hich may be interfering with the data from our feed file.
Would you like to give DataFeedWatch another try? If so, we’d be happy to conduct a free feed review to make sure everything is working properly and all your concerns are addressed. Please don’t hesitate to reach out if you’re interested.
~Milosz / DataFeedWatch
Hardly used it, uninstalled and I am still getting charged monthly for it. Scam! I want my refund!!!
Thank you for your review. We're glad that you let us know something went wrong. We already cancelled your account and refunded you. If you have any questions, please let us know: support@datafeedwatch.com
They fix it.
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I will explain what happens If you use this app. After the basic setup, with the help of the agents, you're going to start making feed. And then you will start syncing. After the sink is finished, the efficiency of Google ads will drop dramatically and PPC AI will once again take more than two weeks to pass the learning path. You will be anxious and frustrated, and you will find out that there have been no special changes except for this app, and soon you will find the agent in the chat on the right corner. If you ask them for support, they will continue the conversation by telling you to wait because they are checking. That's how you spend your day and find another agent or community the next day. 24 hours after the support request, one of the agents will ask you for Google Merchant Center Access, and that's where the app's support begins. Are you curious about my case? I haven't received any reply yet after the agent took the access and I'm still waiting.
Hey,
Milosz from the DataFeedWatch team here :)
I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.
I have reached out to our Support Team to find out what happend and to make sure, everything is fine now. If you have any additional issues or questions, please contact us - we'll be glad to help.
Is there something else that we could do to turn this 3-star rating into a 5-star rating?
Great support from Marvin, very knowledgeable and helpful. The app also helped fix all of the feed issues we were having.
Hello! Thank you very much for your review! Also, if you're keen on broadening your knowledge about data feed optimization, visit our blog, or grab one of our ebooks!
~Ewa/ DataFeedWatch
Just started using this app. What have i been missing. So many useful features and the customer service is excellent helping to get me set up
Thank you for your review! We're happy that we were able to make this a great experience for you :-)
~Milosz / DataFeedWatch
Killer app that just makes life easier - not to mention absolute gold customer service (talking about you Marvin!) - highly, highly recommend.
Hello! Many thanks for your golden words!
~Ewa/DataFeedWatch