Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust feed management capabilities and user-friendly interface. It's praised for handling complex feed requirements, ensuring data accuracy, and improving Click Through Rates (CTR), Return On Ad Spend (ROAS), and revenue on shopping ads. Many appreciate the prompt and insightful customer support, reasonable pricing, and the app's ability to simplify feed optimization.

July 15, 2022

Really easy to use and help us optimize our feed. Nice product and set up was really easy for us. Exactly what's needed

Decovana Co
Germany
Over 3 years using the app
DataFeedWatch replied July 18, 2022

Hi! Thank you very much for your rating! We’re glad that our product helps you optimize your shopping feeds :)

~Ewa/ DataFeedWatch

Edited February 14, 2021

I use the app as a feed for my Google Shopping account. The app works very well and the support team is second to none. Thank you for your support and great customer service!

MobileXS
Australia
About 2 months using the app
DataFeedWatch replied February 15, 2021

Hi,
We're happy you had a fantastic time with our app and service!
Thanks for your trust, we're thankful for amazing customers like you.

Best regards,
Milosz

April 9, 2019

I just started using. They have great customers support to fix my feed.Hope to se results on new channels...

Surfnow.eu
Slovenia
About 2 months using the app
April 9, 2014

You guys are awesome. DataFeedWatch customer support is the best part to help out for the beginners like me. And the application is tremendous to add on the channels wherein i can market our products. Cheers!

Rustic White Plum
United States
About 2 months using the app
Edited October 13, 2020

Continued oversells on Amazon due to DataFeedWatch app not updating Amazon with correct inventory. Beware of their 'Amazon to Shopify order integration' - its intermittent and does not even pull basic information such as the 'shipping address' to Shopify! According to DataFeedWatch they can not pull the 'shipping address' to Shopify for orders as Amazon changed their policies - however many other integrations (such as SellBrite, Brightpearl, etc) pull the 'shipping address' absolutely fine. Other apps such as SellBrite have a good 'Amazon to Shopify order integration' and we are testing their inventory integration now. Support at DataFeedWatch is usually responsive but issues remain unresolved with no assurances that it is their priority to fix... The inventory issue has not been addressed directly in any support ticket despite lots of requests.

DS Music
United Kingdom
About 3 years using the app
March 3, 2023

Edgar was fantastic help. He explained things in a way that made me understand them and showed me examples of what the rules should look like to fix my gender/size/color issues coming from Google Merchant Center.

Rockets of Awesome
United States
About 1 month using the app
DataFeedWatch replied March 15, 2023

Hi!
Thank you so much for your excellent rating! We're very proud of our Support Team and we're glad that they were able to help you.
If you have any questions don't hesitate to contact us - we're always happy to help!

~Milosz / DataFeedWatch

July 1, 2021

These guys are awesome. They'll help you with the feed all the way to make sure everything is working properly. Amazing team.

Tropical Fruit Box
United States
About 1 month using the app
DataFeedWatch replied July 22, 2021

Hi!
Thank you! We hope that you enjoy using our app as much as we enjoyed seeing your rating and reading your review! We really enjoyed helping you to set your feeds.

~Milosz / DataFeedWatch

March 15, 2022

Their terrible customer service can be very dangerous to your business. I've attempted to get a response for nearly 2 weeks now and my Google Shopping products are at risk of expiring because they don't seem to even look at my emails to them. I've contacted them through their support email address numerous times, through Shopify support numerous times (who forwards requests to them), and still NOTHING. Beware - If there are any problems that come up out of nowhere such as I'm dealing with, they are of no help and you risk losing your Google shopping feed because of it.

Chummy Tees
United States
Over 2 years using the app
DataFeedWatch replied March 22, 2022

Hello,
We’re disappointed to hear that your experience using DataFeedWatch didn’t meet your expectations as we take our Support services very seriously.

As soon as your issue was reported, a ticket was created with high priority.

With that being said, we’re currently in touch with Shopify’s support team in order to make sure everything is working fine with API connection. We'll be sure to get it sorted for you as soon as possible and keep you updated once a solution is found. In case of any further questions or concerns in the meantime, please don’t hesitate to reach out to us and we’ll be happy to be in touch.

~Milosz / DataFeedWatch

Edited February 28, 2020

app is aweome easy to set up u can target differnt countries so when its time to scale deffo use this

thesmartwatch.co.uk
United Kingdom
About 1 month using the app
February 18, 2019

TOP SERVICE , THE TOP AF ALL ..GRAZIE MILLE FROM ITALY. The team is very very perfect to help in every moment thanks

GECSHOP
Italy
About 1 month using the app