Reviews (416)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer support, particularly noting individuals like Casper, Ivan, and Maria for their helpfulness. The user-friendly interface and effective feed optimization enhance marketing efforts on platforms like Google Shopping, improving business metrics such as click-through rates and return on ad spend. The app also offers valuable educational resources and can handle complex feed requirements across multiple platforms and stores, making it a versatile tool for managing product feeds efficiently.

Edited August 20, 2021

Support is non existent. My feed stopped working two weeks ago and I've been trying to get help this whole time and I've gotten one response in two weeks saying "it's fixed" but it's NOT. So frustrated and unhappy.

Kat Scrappiness, Inc
United States
Over 5 years using the app
DataFeedWatch replied August 26, 2021

Hi,
Thank you for sharing your feedback and I'm sorry the hear that your feed stopped working. I would be happy to sort everything out for you.​

You received a refund from us. Also our support team sent you an email - please take a look at it and contact us - since we exactly know what was wrong and we know how to fix it, we'll be more than happy to help you.

Please let me know if there's anything else I can help you with.

Best,
~Milosz / DataFeedWatch

April 3, 2023

Implementation and support are phenomenal. Product works great, is super flexible. Had a wonderful experience with them and would recommend them to anyone looking to manage product feeds.

PMD Beauty
United States
3 months using the app
DataFeedWatch replied May 19, 2023

Hi!
Thank you so much for your review! Great to hear you've had a good experience with us so far.

~Milosz / DataFeedWatch

July 17, 2020

stopped providing a feed into google, got all of our listings deactivated, and when we call or message them, no response.

Set Group USA
United States
Almost 5 years using the app
DataFeedWatch replied July 24, 2020

Thank you for the feedback, we strive to make our service and support outstanding. We have tried to contact you numerous times (phone and email) with no reply. If you are still experiencing issues, please contact support and we will be ready to assist. Thank you for being a valued client.

DataFeedWatch Team

December 20, 2022

Schnell und effizient! Lohnt sich!
Support reagiert meistens sehr schnell und hilft wirklich.
Ich würde es empfehlen.

Wine Mood
Switzerland
3 months using the app
DataFeedWatch replied January 18, 2023

Vielen Dank für Ihre netten Worte zu unserer App und unserem Kundenservice. Bei Problemen - zögern Sie nicht, uns zu schreiben, wir helfen Ihnen jederzeit gerne weiter! :-)

~Milosz / DataFeedWatch

September 14, 2022

Best app for feed setup!
Amazing support team always ready to help you out for any issue. I messed up the feed and they have it ready for google in minutes. Highly recommended!

Amethyst Home
United States
3 months using the app
DataFeedWatch replied September 16, 2022

Hello! Thank you so much for your lovely review! Remember, you can always count on our support. If you want to extend your knowledge about data feed management, visit our blog, or download one of our enlightening ebooks.

Ewa/DataFeedWatch

December 7, 2022

Chris in DTF customer support is a Rockstar. He deserves to be promoted.
This platform is making your life easy - especially for Google Shopping.

Coco-Mat Norse
Norway
3 months using the app
DataFeedWatch replied January 18, 2023

Thank you so much for your kind feedback! We're happy to hear that you're enjoying our app and support. In case you need any assistance with Google Shopping (or anything else), please don't hesitate to reach out to us again!

~Milosz / DataFeedWatch

November 17, 2022

Amazing customer support! Had an good experience with Maria that help me out with my feeds in no time. Big recommendation fro me

copenhagenshoes.dk
Denmark
3 months using the app
DataFeedWatch replied January 18, 2023

Thank you for your review!
We're very proud of our Support Team. You can reach out to us anytime you need :-)

~Milosz / DataFeedWatch

April 9, 2022

Flexible feed setup, seamless integration with google and bing. A tad on the pricey side but once configured I never really have to worry about our product feeds.

JustHourglasses
United States
Over 5 years using the app
DataFeedWatch replied April 18, 2022

Hi! Many thanks for your good rating. We are happy to hear that our data feed management solution helped you with your product feeds, and you can rest assured that everything is all good.

~Ewa/ DataFeedWatch

Edited February 11, 2019

Good job. Took a bit to assist but they are quite knowledgeable on feeds and worked through some feed issues with us.

Emile Henry USA
United States
Over 5 years using the app
August 2, 2022

Marvin Flores, is a guy, who knows how to present a Data feed watch. The session was super beneficial and very clear.

Teslify
Sweden
2 months using the app
DataFeedWatch replied August 10, 2022

Hi! Many thanks for your nice words!

~Ewa/DataFeedWatch