MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

Avis (135)

Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
31 janvier 2023

The app is actually super useful and I'm glad we have it. We had an issue with getting config settings to work, and I didn't realize that we had to specifically check our API key before doing so. I messaged the chat help, and this lovely assistant, Jena, helped me out and immediately got my issue fixed. I'm so thoroughly impressed to get help at a time I didn't expect to get help at (7 pm PST) and that it actually fixed my problem that I went out of my way to post this review. Thank you all!

Illumaesthetic
États-Unis
12 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 3 février 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Modifié le 26 septembre 2022

I first wrote in for some help on mass changes on all our locations, and got connected with Jena Nguyen who was more than helpful and friendly. Jena patiently helped to understand the issues I was experiencing, and took the extra time to advise better ways to improve the website. Biggest thanks to the developers Phung Viet Tung and Dinh Trong Linh who executed what I needed, and who went the extra mile to help us - the team's help was much appreciated!

Shake Salad
Singapour
11 mois d’utilisation de l’application
7 septembre 2021

The store locator app was super easy to install and upload addresses. I had a slight tech issue and customer service was A+.

MomRemedy
États-Unis
11 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 7 septembre 2021

Thanks, Jen for your kind words.

Hope everything works well now and we are happy to help if you need further support.

Best,

Steph and the Team.

6 octobre 2023

Very responsive to resolve any issues! Excellent followup as well. Love this App!

Trendy Dog Mom
États-Unis
10 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 16 octobre 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

3 juin 2021

The product is very easy to use and looks good in our store. The customer support was extremely good as well. I had a (self-inflicted) issue with an API and some minor formatting, and had a support staff + technician help me through them all within 20 minutes of me reaching out.

SquareMarket
Canada
10 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 24 août 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

19 avril 2021

After soon not being able to use my previous app, I switched to this app.
Great app. Just what I need.
Thanks for the great and fast support from Stephanie.

Foliendealer.com
Allemagne
9 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 24 août 2021

A great thanks from Stephanie and the team.

It's great that you use three apps of ours and all work well.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Modifié le 12 octobre 2021

Great Services and App works great! The tech team (Gigi - the supporter) helped to solve the problem very soon!!! Recommend for everyone!

Elephone
Australie
9 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 14 octobre 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Modifié le 6 octobre 2022

Being a customer service week, I thought this would be the best time to write this review. My experience went from frustration to great, thanks to Jena and the developer Dinh Trong Linh. Jena has been kind, patient, and helpful for the last couple of weeks. Being on different continents meant that we were in different time zones. Still all questions I left and requests were addressed on time. Very happy that they offer customization at no extra cost. Dinh Trong Linh who worked on our site, did a wonderful job tweaking per the brief given. Two months in, Jena continues to check in. Why this app? The store locator page looks similar to the rest of the site, which is one of the big reasons we moved from the previous app. Having images/logos makes the page look great. One doesn't have to be a technician to use this app, there is a step-by-step guide to help. When in doubt or your stuck, there have excellent customer support to help out. I highly recommend this app to anyone looking for exceptional service.

Marini Naturals
Kenya
8 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 12 décembre 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

6 avril 2023

The perfect app for us as we begin to expand across stores and Jena has been absolutely fabulous in ironing out any issues!

Norwich Porridge
Royaume-Uni
7 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 11 avril 2023

Thank you so much for your 5 star rating! We are especially grateful for your positive words regarding Jena's help. We appreciate your kind words and your support!

19 août 2021

This App works well, as advertised. Needed a little help after install to make it comply with our custom theme, team was efficient in taking care of the issue.

Terrapin Outdoor Solutions
États-Unis
6 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 24 août 2021

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.