MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

Avis (128)

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
20 octobre 2023

Contacted the support team for an issue displaying our dealers and they were on it ASAP! Almost daily correspondence from the team with any updates they had. Was a great interaction and thank you for all your efforts.

Thuren Fabrication
États-Unis
6 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 13 novembre 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

24 avril 2023

easy navifation, this app works well, very good technical support - agent Jolie was very helpful, i found this app very useful for my beauty store

BOTANICAL GREEN LAB
États-Unis
5 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 25 avril 2023

Thank you so much for your 5-star rating! We are delighted that you found our app easy to navigate, that it works well, and that you found our technical support team helpful. We are truly glad that you and your beauty store have found the app useful.

10 novembre 2022

Jena Nguyen from the support team was super friendly and helpful when I reached out with an image loading issue, and was able to quickly identify what went wrong in my application. Her fast responses made it easy to plan our next steps to get the issue fixed. This is a great and easy to use app with free premium features if you configure your own API key! It also has amazing customization options, making it simple to create a beautiful store locator.

Kindred Cultures
Canada
5 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 12 décembre 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

29 mai 2023

The interface for this app is very straightforward and easy to navigate both on the frontend and backend. We had an issue where the map was not loading on our webpage, but Jennie and her team were prompt and extremely helpful in resolving the issue! Amazing customer service :)

Gaia Baby EU
Irlande
5 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 1 juin 2023

Thank you so much for your 5 star rating!

We're thrilled to hear you found the interface straightforward and easy to navigate. We're so glad to hear you had an issue with the map and that our team were prompt and helpful in resolving it. We really appreciate your amazing comment - thank you!

21 septembre 2023

Works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.

Labeda Wheels
États-Unis
4 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 27 septembre 2023

Thank you so much for your 5 star rating!

We are delighted to hear that you are enjoying the customer experience and the app itself. We also appreciate that our support agent and the tech support team have been able to handle all of your questions.

We are thankful for your support.

5 octobre 2022

The app is very easy to use, and the support team quickly helped me with adjusting the app to my theme!

MadFishen
États-Unis
4 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 12 décembre 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

7 mars 2023

Thanks to Jena and the technician Dinh Trong Linh our issue was solved fast and professionally. I really did not think that they would solve my issue this fast (under 24 hours) and to be honest, it was kind of our fault that the issue even occurred, but they still helped us to resolve it and stayed super nice. The explained what went wrong and solved our chaos in the background. I am super grateful for the perfect support. I already recommended this plugin so often and it is always worth it. Just amazing. Thank you guys.

EcoMedicShop
Autriche
4 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 9 mars 2023

Thank you so much for your 5-star rating! We are so glad to hear that our team member Jena and technician Dinh Trong Linh were able to help you solve the issue. We appreciate your recommendation and your kind words. It means a lot to us.
Many thanks!

9 avril 2021

The app is great and works perfectly well. Furthermore, the developer's customer service is outstanding (quick, friendly and reliable)

Jules & Gabrielle
France
4 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 24 août 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

27 avril 2022

Jinny as the supporter and Van Hoan as the technician It's always aggravating when you have to reach out for help with any app you have on Shopify and it is especially aggravating when the support team for that app is subpar. That was not the case I had yesterday. I was pleasantly surprised and really just excited that Jinny and Van Hoan were able to answer my questions and repair a slight technical issue I was having in just a few minutes. Best helped I have received with an app hands down! The store locator app has helped grow my distribution network dramatically this year so I'm glad the issue was worked out so I wouldn't have to start over with a different app.

CA Technologies USA
États-Unis
3 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 28 avril 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Modifié le 31 octobre 2023

Easy to use and good service. Quick and helpful response.

ElephantsTrunk3
Pays-Bas
3 mois d’utilisation de l’application
Tech Arms (by BSS Commerce) a répondu 13 novembre 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!