MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

리뷰 (128)

전체 평점
4.8
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2022년 3월 9일

We installed this app to help customers find our products at our authorized dealers. Received great customer service from Amber & her team when I ran into some difficulty with the installation. They fixed the issue and it looks great!

Willapa Marine Products, Inc.
미국
앱 사용 기간 대략 1년
답글 Tech Arms (by BSS Commerce)개 2022년 3월 13일

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2021년 9월 20일

App works great, customers find it easy to use and the help team (Gigi) are legends. Can't recommend highly enough. All the Apps from these guys are the best. LEGENDS!

5 Active Energy
오스트레일리아
앱 사용 기간 대략 1년
답글 Tech Arms (by BSS Commerce)개 2021년 9월 22일

Thanks for using our apps on your both stores.

Please enjoy them now and let us at sales@bsscommerce.com or Whatsapp number (+84)987602961 if you need our support.

Cheers!

2023년 1월 31일

The app is actually super useful and I'm glad we have it. We had an issue with getting config settings to work, and I didn't realize that we had to specifically check our API key before doing so. I messaged the chat help, and this lovely assistant, Jena, helped me out and immediately got my issue fixed. I'm so thoroughly impressed to get help at a time I didn't expect to get help at (7 pm PST) and that it actually fixed my problem that I went out of my way to post this review. Thank you all!

Illumaesthetic
미국
앱 사용 기간 12개월
답글 Tech Arms (by BSS Commerce)개 2023년 2월 3일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2022년 9월 26일에 편집됨

I first wrote in for some help on mass changes on all our locations, and got connected with Jena Nguyen who was more than helpful and friendly. Jena patiently helped to understand the issues I was experiencing, and took the extra time to advise better ways to improve the website. Biggest thanks to the developers Phung Viet Tung and Dinh Trong Linh who executed what I needed, and who went the extra mile to help us - the team's help was much appreciated!

Shake Salad
싱가포르
앱 사용 기간 11개월
2021년 9월 7일

The store locator app was super easy to install and upload addresses. I had a slight tech issue and customer service was A+.

MomRemedy
미국
앱 사용 기간 11개월
답글 Tech Arms (by BSS Commerce)개 2021년 9월 7일

Thanks, Jen for your kind words.

Hope everything works well now and we are happy to help if you need further support.

Best,

Steph and the Team.

2023년 10월 6일

Very responsive to resolve any issues! Excellent followup as well. Love this App!

Trendy Dog Mom
미국
앱 사용 기간 10개월
답글 Tech Arms (by BSS Commerce)개 2023년 10월 16일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2021년 6월 3일

The product is very easy to use and looks good in our store. The customer support was extremely good as well. I had a (self-inflicted) issue with an API and some minor formatting, and had a support staff + technician help me through them all within 20 minutes of me reaching out.

SquareMarket
캐나다
앱 사용 기간 10개월
답글 Tech Arms (by BSS Commerce)개 2021년 8월 24일

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

2021년 4월 19일

After soon not being able to use my previous app, I switched to this app.
Great app. Just what I need.
Thanks for the great and fast support from Stephanie.

Foliendealer.com
독일
앱 사용 기간 9개월
답글 Tech Arms (by BSS Commerce)개 2021년 8월 24일

A great thanks from Stephanie and the team.

It's great that you use three apps of ours and all work well.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

2021년 10월 12일에 편집됨

Great Services and App works great! The tech team (Gigi - the supporter) helped to solve the problem very soon!!! Recommend for everyone!

Elephone
오스트레일리아
앱 사용 기간 9개월
답글 Tech Arms (by BSS Commerce)개 2021년 10월 14일

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022년 10월 6일에 편집됨

Being a customer service week, I thought this would be the best time to write this review. My experience went from frustration to great, thanks to Jena and the developer Dinh Trong Linh. Jena has been kind, patient, and helpful for the last couple of weeks. Being on different continents meant that we were in different time zones. Still all questions I left and requests were addressed on time. Very happy that they offer customization at no extra cost. Dinh Trong Linh who worked on our site, did a wonderful job tweaking per the brief given. Two months in, Jena continues to check in. Why this app? The store locator page looks similar to the rest of the site, which is one of the big reasons we moved from the previous app. Having images/logos makes the page look great. One doesn't have to be a technician to use this app, there is a step-by-step guide to help. When in doubt or your stuck, there have excellent customer support to help out. I highly recommend this app to anyone looking for exceptional service.

Marini Naturals
케냐
앱 사용 기간 8개월
답글 Tech Arms (by BSS Commerce)개 2022년 12월 12일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!