MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

리뷰 (128)

전체 평점
4.8
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 5월 29일

The interface for this app is very straightforward and easy to navigate both on the frontend and backend. We had an issue where the map was not loading on our webpage, but Jennie and her team were prompt and extremely helpful in resolving the issue! Amazing customer service :)

Gaia Baby EU
아일랜드
앱 사용 기간 5개월
답글 Tech Arms (by BSS Commerce)개 2023년 6월 1일

Thank you so much for your 5 star rating!

We're thrilled to hear you found the interface straightforward and easy to navigate. We're so glad to hear you had an issue with the map and that our team were prompt and helpful in resolving it. We really appreciate your amazing comment - thank you!

2023년 9월 21일

Works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.

Labeda Wheels
미국
앱 사용 기간 4개월
답글 Tech Arms (by BSS Commerce)개 2023년 9월 27일

Thank you so much for your 5 star rating!

We are delighted to hear that you are enjoying the customer experience and the app itself. We also appreciate that our support agent and the tech support team have been able to handle all of your questions.

We are thankful for your support.

2022년 10월 5일

The app is very easy to use, and the support team quickly helped me with adjusting the app to my theme!

MadFishen
미국
앱 사용 기간 4개월
답글 Tech Arms (by BSS Commerce)개 2022년 12월 12일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023년 3월 7일

Thanks to Jena and the technician Dinh Trong Linh our issue was solved fast and professionally. I really did not think that they would solve my issue this fast (under 24 hours) and to be honest, it was kind of our fault that the issue even occurred, but they still helped us to resolve it and stayed super nice. The explained what went wrong and solved our chaos in the background. I am super grateful for the perfect support. I already recommended this plugin so often and it is always worth it. Just amazing. Thank you guys.

EcoMedicShop
오스트리아
앱 사용 기간 4개월
답글 Tech Arms (by BSS Commerce)개 2023년 3월 9일

Thank you so much for your 5-star rating! We are so glad to hear that our team member Jena and technician Dinh Trong Linh were able to help you solve the issue. We appreciate your recommendation and your kind words. It means a lot to us.
Many thanks!

2021년 4월 9일

The app is great and works perfectly well. Furthermore, the developer's customer service is outstanding (quick, friendly and reliable)

Jules & Gabrielle
프랑스
앱 사용 기간 4개월
답글 Tech Arms (by BSS Commerce)개 2021년 8월 24일

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

2022년 4월 27일

Jinny as the supporter and Van Hoan as the technician It's always aggravating when you have to reach out for help with any app you have on Shopify and it is especially aggravating when the support team for that app is subpar. That was not the case I had yesterday. I was pleasantly surprised and really just excited that Jinny and Van Hoan were able to answer my questions and repair a slight technical issue I was having in just a few minutes. Best helped I have received with an app hands down! The store locator app has helped grow my distribution network dramatically this year so I'm glad the issue was worked out so I wouldn't have to start over with a different app.

CA Technologies USA
미국
앱 사용 기간 3개월
답글 Tech Arms (by BSS Commerce)개 2022년 4월 28일

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023년 10월 31일에 편집됨

Easy to use and good service. Quick and helpful response.

ElephantsTrunk3
네덜란드
앱 사용 기간 3개월
답글 Tech Arms (by BSS Commerce)개 2023년 11월 13일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2022년 3월 29일에 편집됨

We substituted another store locator app by BSS Dealer & Store Locator. As you know there are a bunch of store locator apps on Shopify. However, this app combines all advantages and even tops that on a technical level. You can search by Location or name and, most important to us, give tags for special dealers like Premium-Dealer to give the user an better impression of the dealer he is looking for.
The cost-performance ratio is outstanding, taking also into account their support:
The support of BSS is, like always, excellent, both on the fast communication track by Jinny as the supporter and XuTho as the highly skilled technician. We really appreciate their help and fast understanding of our requirements! Last, but not least, they helped us in importing our dealer data and optimized it for our purpose! Thank you very much for that, Steph and Duong!

07eins
독일
앱 사용 기간 3개월
답글 Tech Arms (by BSS Commerce)개 2021년 12월 26일

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2021년 6월 25일

Amazing customer service via email by Gigi, and really fast resolution of my issue! Also, love the app and love the monthly price!

Paris Success
콜롬비아
앱 사용 기간 3개월
답글 Tech Arms (by BSS Commerce)개 2021년 8월 24일

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

2022년 12월 8일

Th Dealer and Store Locator app works well, especially with all the help from Jennie and Dinh Trong Linh who helped get it up and running. It is very easy to use and it automatically updates once you enter in a new location. There are a lot of options so you can customize the app based on your preferences. It allows us to easily show where our products can be found, along with their contact information and website to help raise awareness and drive sales to our dealers.

Altera Alpaca Store
미국
앱 사용 기간 3개월
답글 Tech Arms (by BSS Commerce)개 2022년 12월 12일

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!