Recenzje (105)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 91% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
10 listopad 2022

Jena Nguyen from the support team was super friendly and helpful when I reached out with an image loading issue, and was able to quickly identify what went wrong in my application. Her fast responses made it easy to plan our next steps to get the issue fixed. This is a great and easy to use app with free premium features if you configure your own API key! It also has amazing customization options, making it simple to create a beautiful store locator.

Kindred Cultures
Kanada
5 miesięcy korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 12 grudzień 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

24 czerwiec 2024

Great support. Fast, simple and easy. Thank you!

Swiss3DGuards Schweiz
Szwajcaria
24 czerwiec 2024

The support I received for my Mappy App from Jennie of BSS Commerce was amazing. Friendly, understanding and very quick! Thanks a lot!

Pastiglie Leone
Włochy
29 maj 2023

The interface for this app is very straightforward and easy to navigate both on the frontend and backend. We had an issue where the map was not loading on our webpage, but Jennie and her team were prompt and extremely helpful in resolving the issue! Amazing customer service :)

Gaia Baby EU
Irlandia
5 miesięcy korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 1 czerwiec 2023

Thank you so much for your 5 star rating!

We're thrilled to hear you found the interface straightforward and easy to navigate. We're so glad to hear you had an issue with the map and that our team were prompt and helpful in resolving it. We really appreciate your amazing comment - thank you!

24 styczeń 2022

We use this app across many of our sites, Gigi and the tech guy, Xu Tho are very responsive with any issues that I have had. Good service, happy to recommend.

ECHO Tools United Kingdom
Wielka Brytania
5 miesięcy korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 26 styczeń 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

15 sierpień 2022

Great app, received some great support from Gigi as the supporter and Viet Trung as the technician. Have approached them twice for support and have managed to resolve my issue very quickly. Easy to use and price point is also very friendly, highly recommend. Would like to see further customization options in the future such as font colour, font choices and all in the future so we wouldn't have to contact support to change them when they don't fit our webpage theme.

Rainman
Malezja
5 miesięcy korzystania z aplikacji
5 październik 2022

The app is very easy to use, and the support team quickly helped me with adjusting the app to my theme!

MadFishen
Stany Zjednoczone
4 miesiące korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 12 grudzień 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

7 marzec 2023

Thanks to Jena and the technician Dinh Trong Linh our issue was solved fast and professionally. I really did not think that they would solve my issue this fast (under 24 hours) and to be honest, it was kind of our fault that the issue even occurred, but they still helped us to resolve it and stayed super nice. The explained what went wrong and solved our chaos in the background. I am super grateful for the perfect support. I already recommended this plugin so often and it is always worth it. Just amazing. Thank you guys.

EcoMedicShop
Austria
4 miesiące korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 9 marzec 2023

Thank you so much for your 5-star rating! We are so glad to hear that our team member Jena and technician Dinh Trong Linh were able to help you solve the issue. We appreciate your recommendation and your kind words. It means a lot to us.
Many thanks!

9 kwiecień 2021

The app is great and works perfectly well. Furthermore, the developer's customer service is outstanding (quick, friendly and reliable)

Jules & Gabrielle
Francja
4 miesiące korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 24 sierpień 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

27 kwiecień 2022

Jinny as the supporter and Van Hoan as the technician It's always aggravating when you have to reach out for help with any app you have on Shopify and it is especially aggravating when the support team for that app is subpar. That was not the case I had yesterday. I was pleasantly surprised and really just excited that Jinny and Van Hoan were able to answer my questions and repair a slight technical issue I was having in just a few minutes. Best helped I have received with an app hands down! The store locator app has helped grow my distribution network dramatically this year so I'm glad the issue was worked out so I wouldn't have to start over with a different app.

CA Technologies USA
Stany Zjednoczone
3 miesiące korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 28 kwiecień 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!