MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

Avaliações (131)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
17 de setembro de 2024

Best value software for the price. Jena helped me set it up and troubleshoot an issue quickly. Great customer service. Will upgrade to premium for sure.

Shilohboards
Canadá
6 dias usando o app
Tech Arms (by BSS Commerce) deixou uma resposta 19 de setembro de 2024

Thank you so much, Shilohboards, for the 5-star review! We're thrilled to hear that you found MAPPY to be the best value and that Jena could assist you quickly. 😊 Your kind words motivate us to keep delivering great service! If you ever need further help, feel free to reach out via our live chat or email us at support-sbc-ta@bsscommerce.com. We’re always here to assist!

15 de agosto de 2024

The app is very easy to navigate. I was having an issue to modify the text color, contacted the customer service and was offered a solution immediately. Recommended.

gb Baby
Malásia
21 dias usando o app
23 de julho de 2024

The app does exactly what it says it does, and does it well. On top of that, any questions or problems that we've had along the way have been met with prompt and thorough customer service that has surprised us. We have worked with several agents - Jocelyn, Mabel, and others on previous tickets. The only thing to keep in mind is the time zones are much different, so you will need to wait for them to be in office.

illumino
Estados Unidos
Aproximadamente 2 meses usando o app
23 de agosto de 2024

I would highly recommend this app! Their customer service is top-notch. I installed the app without issue but wanted some adjustments made to remove some extra white space below the map. I reached out to their support team and they promptly fixed the issue without hesitation. It works perfectly now, and I could not be more pleased.

Signastyle Home
Estados Unidos
2 dias usando o app
19 de setembro de 2024

Great support from Jena!

Rùn Dog Food
Reino Unido
Aproximadamente 2 anos usando o app
Tech Arms (by BSS Commerce) deixou uma resposta 24 de setembro de 2024

Dear Rùn Dog Food,

Thank you for your kind words! 😊 We’re glad to hear that you received great support from Jena. Your satisfaction is our priority, and we’re here to help you anytime! If you need further assistance or have any questions, please feel free to reach out via live chat or at support-sbc-ta@bsscommerce.com.

Wishing you a fantastic day!

5 de agosto de 2024

I needed a feature of the app changing. So I contacted the app, they replied in seconds (even though it was the weekend) and their team of developers changed the feature of the app that I had requested. 5 stars.

Finesse
Reino Unido
Aproximadamente 2 meses usando o app
22 de novembro de 2024

Simply works and the support is extremely helpful!

Luna Room
Austrália
Aproximadamente 23 horas usando o app
Tech Arms (by BSS Commerce) deixou uma resposta 30 de novembro de 2024

Dear Luna Room,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

15 de outubro de 2024

very helpful and very friendly support

Benny Burton
Alemanha
17 dias usando o app
Tech Arms (by BSS Commerce) deixou uma resposta 20 de outubro de 2024

Dear Benny Burton,

Thank you for your kind words! 😊 We're thrilled to hear that you found our support team helpful and friendly. Your satisfaction means a lot to us! If you have any more questions or need further assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com. We're always here to help!

31 de outubro de 2024

Super customer service and good experience

Qualisports USA
Estados Unidos
2 dias usando o app
Tech Arms (by BSS Commerce) deixou uma resposta 5 de novembro de 2024

Dear Qualisports USA,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

5 de agosto de 2024

Perfect app for our store locator. We have a very dark theme for our shop, so we had some issues with the color scheme matching our shop. We reached out to the developer BSS Commerce and Jena had our issue resolved lightning fast! She was very quick with visual representations of every change we needed to make and wanted to make. She spoke directly to the developers to have our app customized to fit our theme. We could not be happier with the service. Thank you!!

Amaris Creative Collective
Estados Unidos
Aproximadamente 20 horas usando o app