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We had a great service, quick resolution. Jena is really dedicated to solve our issues.
Thanks again.
Thank you so much for your 5 star rating!
We are delighted to hear that you had a great service experience with us, and that we were able to quickly resolve the issues that you had. We are incredibly grateful for your recognition of agent's dedication.
We do appreciate a lot your feedback!
Works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.
Thank you so much for your 5 star rating!
We are delighted to hear that you are enjoying the customer experience and the app itself. We also appreciate that our support agent and the tech support team have been able to handle all of your questions.
We are thankful for your support.
Jennie and Jena have been extremely helpful with fixing an issue we had where the map wouldn't automatically determine your location, they are always so responsive which makes a huge difference when everybody is so busy!
Thank you so much for your 5 star rating!
We really appreciate your kind words about our agents helpfulness and responsiveness. It makes a huge difference to us and we are glad that our efforts have been noticed.
Thank you again!
Very responsive to resolve any issues! Excellent followup as well. Love this App!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Easy to use and good service. Quick and helpful response.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
This app is pretty easy to use, It's very simple to choose the main settings. But we don't have the option of formatting the "Store locator" page. The size of the map has an impact on the width of the other elements on the page, which forces us to go into the code to make corrections, but nothing optimal.
The technical support is perfect: very responsive, fast, and they explain in detail what they're doing, which is great.
Thank you for your rating!
We are delighted that you find the app easy to use and have had a positive experience with our technical support team. Your feedback helps us continually improve our app, and we appreciate your taking the time to share your thoughts with us.
The map is just what I needed. It displays the stores nicely and it's a better design than other apps and the customer service is top notch. They fixed my request very quickly. 5 Stars!
Thank you so much for the 5 star rating!
We are thrilled to hear that the map is just what you needed and that the design is better than other apps. It's great to know that our customer service is top notch and we were able to quickly resolve your request.
We really appreciate you taking the time to leave this review! Thank you.
Great app. We were looking for a simple to use, but great quality plug in to show fitting locations and this worked perfectly.
Thank you for the 5-star rating!
We are delighted that our app provided you with the simple and great quality plugin you were looking for to show fitting locations. We really appreciate your kind words.
Thank you!
Prompt, friendly and very helpful CS team. User friendly app and perfect for small to businesses who are starting to expand.
Thank you so much for your 5-star rating and kind words!
We’re really happy to hear that you appreciate our prompt, friendly and helpful customer service team, as well as our user-friendly app – it's perfect for small businesses that are starting to expand.
We truly thankful for your support.
This does not work on new shopify it seems.
Hi there,
This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you were facing with our app.
In fact, our app can work with all themes. However, there are quite many themes on the market at the moment and with many customized theme, we will need to setup manually. This might be your case and that's why it wasn't working properly yet. OR you might haven't enabled embed app within your theme yet then the app wasn't working properly either.
If you can give us another chance by reinstalling the app, we will for sure prioritize your case and help you with all the setup to revise your experience with us.
In case you change your mind, don't hesitate to contact us via our Live Chat, at our email support-sbc@bsscommerce.com or WhatsApp +84 98 760 2961 / +84 86 201 4916 and our agents will be there!