MAPPY: Dealer & Store Locator

Super customer service and good experience

Got this app working in no time. They even get back to you over the weekend if and when possible. Great work.

Exceptional support makes all the difference, and my experience with Jena was proof of that. From the moment I reached out, her response was impressively prompt, ensuring I didn’t have to wait long for assistance. Not only was her communication quick, but it was also clear and understanding, putting me at ease. Jena's expertise shone through as she efficiently assessed my issue and provided a solution that worked perfectly. It’s rare to come across support that is both fast and genuinely helpful, but Jena managed to do just that. A huge thank you for the outstanding help – it's truly appreciated!

I needed a feature of the app changing. So I contacted the app, they replied in seconds (even though it was the weekend) and their team of developers changed the feature of the app that I had requested. 5 stars.

The app is very easy to navigate. I was having an issue to modify the text color, contacted the customer service and was offered a solution immediately. Recommended.

Very good Service
Thanks

The app does exactly what it says it does, and does it well. On top of that, any questions or problems that we've had along the way have been met with prompt and thorough customer service that has surprised us. We have worked with several agents - Jocelyn, Mabel, and others on previous tickets. The only thing to keep in mind is the time zones are much different, so you will need to wait for them to be in office.

I would highly recommend this app! Their customer service is top-notch. I installed the app without issue but wanted some adjustments made to remove some extra white space below the map. I reached out to their support team and they promptly fixed the issue without hesitation. It works perfectly now, and I could not be more pleased.

Always a great and swift support. Jena is keen to resolve issues and very patient. Would wish that all other App service providers would be equally supportive!!!

Perfect app for our store locator. We have a very dark theme for our shop, so we had some issues with the color scheme matching our shop. We reached out to the developer BSS Commerce and Jena had our issue resolved lightning fast! She was very quick with visual representations of every change we needed to make and wanted to make. She spoke directly to the developers to have our app customized to fit our theme. We could not be happier with the service. Thank you!!