MAPPY: Store Locator & Maps

MAPPY: Store Locator & Maps

评论 (180)

整体评分
4.9
每个评分等级的数量
  • 94% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2022年4月24日

Although I had a bit of trouble getting the app installed and working on my site, the customer service provided by Jinny and the technical skills from Van Hoan were incredible. Jinny especially was incredibly responsive and helpful with every question I had throughout the process and they both worked tirelessly to assist me to get the app up and running. Very happy with both the app and the assistance provided.

aquadirect
新西兰
12天 人在使用应用
Tech Arms已回复 2022年4月26日

From BSS Commerce Team.

We are all happy that in the end, the problem was solved quickly. Hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2024年5月28日

Great support! In short time my queries were solved. Thank you!

wellbe a Softcipő
匈牙利
28天 人在使用应用
Tech Arms已回复 2024年6月4日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

2024年8月20日

Great app! Fully functional and customizable.

Powerhouse Tools
菲律宾
15分钟 人在使用应用
2021年5月27日

Works brilliantly, and the support is just 5 stars! I had a small issue with the app not showing up on the front end, and the support immediately resolved it for me.

Tipson Tea
斯里兰卡
大约3小时 人在使用应用
Tech Arms已回复 2021年8月24日

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

2022年11月14日

Great little app for the price. Really useful in showing all of our shops that carry our products. Helps increase customer engagement.

HSG
美国
大约1小时 人在使用应用
Tech Arms已回复 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2021年5月23日

I had an issue with the Api code and some styling so I contact support, they were really fast and helped me solving my issues. 10/10 I totally recommend.

Amelia Cosmetics Shop
西班牙
2分钟 人在使用应用
Tech Arms已回复 2021年8月24日

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

2023年11月17日

This does not work on new shopify it seems.

BrickShell Cases
美国
15分钟 人在使用应用
Tech Arms已回复 2023年11月19日

Hi there,

This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you were facing with our app.

In fact, our app can work with all themes. However, there are quite many themes on the market at the moment and with many customized theme, we will need to setup manually. This might be your case and that's why it wasn't working properly yet. OR you might haven't enabled embed app within your theme yet then the app wasn't working properly either.

If you can give us another chance by reinstalling the app, we will for sure prioritize your case and help you with all the setup to revise your experience with us.

In case you change your mind, don't hesitate to contact us via our Live Chat, at our email support-sbc@bsscommerce.com or WhatsApp +84 98 760 2961 / +84 86 201 4916 and our agents will be there!

2025年4月15日

Wave 3 Matcha
美国
14分钟 人在使用应用
Tech Arms已回复 2025年4月18日

Dear Wave 3 Matcha,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2025年2月3日

YFY SKINCARE
德国
大约24小时 人在使用应用
Tech Arms已回复 2025年2月7日

Dear YFY SKINCARE,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024年10月23日

My Wife's Candles
美国
大约10小时 人在使用应用
Tech Arms已回复 2024年10月28日

Dear My Wife's Candles,

Thank you for your kind words! 😊 We're thrilled to hear that you found our support team helpful and friendly. Your satisfaction means a lot to us! If you have any more questions or need further assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com. We're always here to help!

2025年6月4日

Looks good so far and support has been very good. Check it out for yourself on our site https://seatylock.com.au/pages/store-locator

Seatylock Australia
澳大利亚
2024年8月15日

The app is very easy to navigate. I was having an issue to modify the text color, contacted the customer service and was offered a solution immediately. Recommended.

gb Baby
马来西亚
21天 人在使用应用
2024年3月28日

Great developers, intuitive interface, and a great experience. Helpful for stores with physical stores.

TuneEmpire
美国
大约6小时 人在使用应用
2023年10月6日

Very responsive to resolve any issues! Excellent followup as well. Love this App!

Trendy Dog Mom
美国
10个月 人在使用应用
Tech Arms已回复 2023年10月16日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023年8月11日

This app is pretty easy to use, It's very simple to choose the main settings. But we don't have the option of formatting the "Store locator" page. The size of the map has an impact on the width of the other elements on the page, which forces us to go into the code to make corrections, but nothing optimal.

The technical support is perfect: very responsive, fast, and they explain in detail what they're doing, which is great.

Osmoz
法国
10天 人在使用应用
Tech Arms已回复 2023年8月18日

Thank you for your rating!

We are delighted that you find the app easy to use and have had a positive experience with our technical support team. Your feedback helps us continually improve our app, and we appreciate your taking the time to share your thoughts with us.

2023年7月5日

Great app. We were looking for a simple to use, but great quality plug in to show fitting locations and this worked perfectly.

Rimblades
英国
13天 人在使用应用
Tech Arms已回复 2023年7月6日

Thank you for the 5-star rating!

We are delighted that our app provided you with the simple and great quality plugin you were looking for to show fitting locations. We really appreciate your kind words.

Thank you!

2022年11月16日

We had issues trying to find the right store locator and making them work correctly. Once we settled on which one we were going to use (Dealer & Store Locator by BSS Commerce), Jena and the developer Dinh Trong Linh were able to provide great customer service and technical support. They were very responsive, and they quickly were able to resolve our issues in getting to display the map correctly.

ZongGlass
美国
9天 人在使用应用
Tech Arms已回复 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

编辑时间:2022年10月21日

App is good and does the job! I'm really happy about my choice of app and the possibuilities in it.
Furthermore, their support team is amazing - really skilled and helpful and willingly to get the job done without letting the customer wait for too long. They will help with all kind of requests and will do everything in their power to get you satisfied - a lot of customer services could learn from them. A big thank you to Jennie and Dinh Trong Linh for their big help and amazing service.

Kai Kristiansen & Friends
丹麦
3个月 人在使用应用
Tech Arms已回复 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

编辑时间:2022年10月6日

Being a customer service week, I thought this would be the best time to write this review. My experience went from frustration to great, thanks to Jena and the developer Dinh Trong Linh. Jena has been kind, patient, and helpful for the last couple of weeks. Being on different continents meant that we were in different time zones. Still all questions I left and requests were addressed on time. Very happy that they offer customization at no extra cost. Dinh Trong Linh who worked on our site, did a wonderful job tweaking per the brief given. Two months in, Jena continues to check in. Why this app? The store locator page looks similar to the rest of the site, which is one of the big reasons we moved from the previous app. Having images/logos makes the page look great. One doesn't have to be a technician to use this app, there is a step-by-step guide to help. When in doubt or your stuck, there have excellent customer support to help out. I highly recommend this app to anyone looking for exceptional service.

Marini Naturals
肯尼亚
大约2个月 人在使用应用
Tech Arms已回复 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2022年9月22日

I had an issue with doing a bulk import of store locations for our store locator and Jena was so helpful. Not only did they follow up multiple times to help me but also provided such great service. Thank you!

Tail Chaser Dog Brew
美国
3个月 人在使用应用
2022年7月8日

Great app, very easy to use and the support is excellent if you run into any issues. Highly recommend!

Chocolatey Clare
爱尔兰
11个月 人在使用应用
2022年3月9日

We installed this app to help customers find our products at our authorized dealers. Received great customer service from Amber & her team when I ran into some difficulty with the installation. They fixed the issue and it looks great!

Willapa Marine Products, Inc.
美国
8天 人在使用应用
Tech Arms已回复 2022年3月13日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022年2月17日

I had a very positive experience with the customer service team, specifically Amber & Duong for the efforts to resolve my issue. Thanks!

Air-Weigh
美国
15天 人在使用应用
Tech Arms已回复 2022年2月17日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022年1月11日

Had a few glitches when we first set this app up. I raised a support ticket which took a few days to be answered due to being the weekend and different time zones. However once it was looked at the issues was very quickly resolved. For us the extra info of where people are searching will prove invaluable to setting up new shops, so worth paying for the extra tier I probably would have given it 5 stars if it had worked first time

Utterly Rawsome Ltd
英国
7天 人在使用应用
Tech Arms已回复 2022年1月16日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

编辑时间:2021年10月12日

Great Services and App works great! The tech team (Gigi - the supporter) helped to solve the problem very soon!!! Recommend for everyone!

Elephone
澳大利亚
大约5小时 人在使用应用
Tech Arms已回复 2021年10月14日

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2021年9月20日

App works great, customers find it easy to use and the help team (Gigi) are legends. Can't recommend highly enough. All the Apps from these guys are the best. LEGENDS!

5 Active Energy
澳大利亚
3个月 人在使用应用
Tech Arms已回复 2021年9月22日

Thanks for using our apps on your both stores.

Please enjoy them now and let us at sales@bsscommerce.com or Whatsapp number (+84)987602961 if you need our support.

Cheers!

2021年9月2日

We've used this app and are really happy about it. App is highly customizable and the customer service is great. At first we had some speed issues however they've managed to fix this within 2 days! No complaints and highly recommend this app for this price!

Hipresso
荷兰
5个月 人在使用应用
Tech Arms已回复 2021年9月7日

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

2021年8月19日

This App works well, as advertised. Needed a little help after install to make it comply with our custom theme, team was efficient in taking care of the issue.

Terrapin Outdoor Solutions
美国
2个月 人在使用应用
Tech Arms已回复 2021年8月24日

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

2021年6月3日

The product is very easy to use and looks good in our store. The customer support was extremely good as well. I had a (self-inflicted) issue with an API and some minor formatting, and had a support staff + technician help me through them all within 20 minutes of me reaching out.

SquareMarket
加拿大
大约1小时 人在使用应用
Tech Arms已回复 2021年8月24日

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

2021年4月9日

The app is great and works perfectly well. Furthermore, the developer's customer service is outstanding (quick, friendly and reliable)

Jules & Gabrielle
法国
5天 人在使用应用
Tech Arms已回复 2021年8月24日

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

2021年2月3日

Had some struggles with API key. Good service by Stephanie. Now it works. Looks goooooooooooooood :-)

UNIQ EYEWEAR
丹麦
5天 人在使用应用
Tech Arms已回复 2021年8月24日

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.