Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 15, 2024

Jena replied timely and helped resolve the issue

velitcamping
United States
4 days using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

October 13, 2023

Jennie was very helpful with resolving an issue after we installed a new theme on our website. Quick resolution, very happy

Irish Farm and Garden Machinery
Ireland
Over 2 years using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 20, 2023

Contacted the support team for an issue displaying our dealers and they were on it ASAP! Almost daily correspondence from the team with any updates they had. Was a great interaction and thank you for all your efforts.

Thuren Fabrication
United States
6 months using the app
BSS Commerce replied November 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

October 2, 2023

Very clean and simply store locator to let me customers find the stores in their area that stock our product. The search can be by location or address, as well as scrolling map. I am very happy with it, it has enough customization for what I need. I had one small issue and it was resolved same day. Very happy!

Deckhand Sports
United States
30 days using the app
BSS Commerce replied October 5, 2023

Thank you so much for your 5-star rating!

We are delighted to hear that you are very happy with our store locator. Specifically, we are thrilled that our system has enough customization for your needs. It is also great to hear that you had a small issue which was resolved right away.

We really appreciate your feedback!

October 13, 2023

Jennie was highly responsive and assisted in updating the Store Locator to match our store's appearance, including colours and typography. I'm very pleased with the app; it's a significant improvement over what we had previously, offering a wide range of customisation options. One important thing to keep in mind: if you need to make bulk updates to a list, it's better to download it first, add the additional stores, delete all the existing ones, and then re-upload. Re-uploading stores may lead to duplicate entries.

CUP O FLORA
Australia
4 days using the app
BSS Commerce replied October 16, 2023

Thank you for your 5-star rating!

We are so pleased that you are enjoying your experience with the new Store Locator and appreciate your acknowledgement of our agent's hard work in getting the colors and typography just right. We truly value your feedback on the bulk upload process and will keep in mind your suggestion to use deleting and re-uploading stores to make bulk updates.

Once again, thank you for your positive review!

October 6, 2023

Very responsive to resolve any issues! Excellent followup as well. Love this App!

Trendy Dog Mom
United States
10 months using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

September 21, 2023

Works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.

Labeda Wheels
United States
4 months using the app
BSS Commerce replied September 27, 2023

Thank you so much for your 5 star rating!

We are delighted to hear that you are enjoying the customer experience and the app itself. We also appreciate that our support agent and the tech support team have been able to handle all of your questions.

We are thankful for your support.

Edited October 31, 2023

Easy to use and good service. Quick and helpful response.

ElephantsTrunk3
Netherlands
3 months using the app
BSS Commerce replied November 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

May 29, 2023

The interface for this app is very straightforward and easy to navigate both on the frontend and backend. We had an issue where the map was not loading on our webpage, but Jennie and her team were prompt and extremely helpful in resolving the issue! Amazing customer service :)

Gaia Baby EU
Ireland
5 months using the app
BSS Commerce replied June 1, 2023

Thank you so much for your 5 star rating!

We're thrilled to hear you found the interface straightforward and easy to navigate. We're so glad to hear you had an issue with the map and that our team were prompt and helpful in resolving it. We really appreciate your amazing comment - thank you!

April 24, 2023

easy navifation, this app works well, very good technical support - agent Jolie was very helpful, i found this app very useful for my beauty store

BOTANICAL GREEN LAB
United States
5 months using the app
BSS Commerce replied April 25, 2023

Thank you so much for your 5-star rating! We are delighted that you found our app easy to navigate, that it works well, and that you found our technical support team helpful. We are truly glad that you and your beauty store have found the app useful.