This is by far the best app to manage inventory, PO, sales, assembly and productions. It saved us tons of times. The customer service has been stellar ! I highly recommend this app for anyone who wants a solid inventory management systems
This app works quite well -- keeps inventory quantity updated, pushes Shopify sales over to Dear, allows me to bulk list inventory from Dear to Shopify. Features I wish it had: 1) a way to push over search engine listing previews. 2) a way to easily associate a Shopify purchase with an existing customer in Dear. If the customer enters their name or company slightly different than last time then a new customer is created in Dear. Not a big deal but somewhat frustrating if you care about customer purchase history. Overall, I'm pleased with this integration.
Taken Care Of
We upgraded our inventory system from unleashed to dear two months ago. While it did take a little bit of learning initially, the saving Grace was our sale rep Kevin. He offered us daily one on one support with our questions and walked us through ever step of the way no matter how small the issue or question was. Every road block we came to always had a solution and we couldn’t be happier with the result of changing over. It has taken a lot of confusion and time off our hands. We couldn’t recommend Dear more.
Automating our processes and inventory systems was priority for us to help us focus on the areas of our business that matters. Working with Dear was so easy and the level of care and dedication by the account managers to help us determine our path with Dear was so very much appreciated. We're looking forward to exploring more that we can do with the platform.
Copper Cow Coffee
Dear has a seamless integration with Shopify and their hands on account management + support has eased our transition towards managing our many products, services and manufacturing efforts in 1 place. They provide all of the resources to set everything up correctly and troubleshoot. It's going to increase our accuracy and efficiency internally and across many of our customers and suppliers. Highly Recommend.
Highly recommend this app - made our inventory tracking practically hands-off. DEAR has a seamless integration with Shopify, so we could easily track and audit our sales and inventory levels.
I only just started using Dear for our footwear brand, but so far so good! The representative assigned to us from Dear has been extremely helpful in the process. We are very happy so far!
Dear system is a great app. There support team is extremely good and they get back to your inquiry pretty fast. They also have been trying to accommodate some ideas that we had which we think can work very well as new additions to the system. I have worked with few other system before switching to DEAR and I am extremely happy I made this decision.
Have been using this app for 1 month and so far it has been good. Dear systems is very robust and is able to support many integrations. Support is also good as all inquiries have been responded to within 24 hours.
De Beaurepaire Wines
We implemented the DEAR - Shopify integration recently, and so far, great! The integration was easy to implement, and the solution is easy to use. We now have visibility of all orders and inventory, from multiple channels, in one place. Having the automatic pull through has not only removed a tedious and time consuming manual process, but has reduced human error related to stock availability, customer terms, and fulfilment. We can also see sales performance across all channels in once place, helping us to make better business decisions.