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Crystal is amazing! I have had several technical issues and she is always fast efficient and so kind in helping me. I was hesitant to work with a large oversease company but Crystal has made it so easy.
I was told to leave a 5-star review and left a 4-star because the customer service representative seemed nice even though I wasn't quite familiar with the store. NO REWARD WAS GIVEN as promised ( this was 6 months ago. Should have bought something before putting them on site).
However, after receiving a return photo from my customer, I felt so embarrassed that this was the quality of products I had been selling to my customers (I thank God that most of my customers didn't buy from this supplier). There were no defects, however, the product looked very old, giving a thrift store feel. I honestly would have returned the product myself if I were the customer.
Right now, I have offered my customer a Free product just to make up for this embarrassment.
The return process was awful as there's no way to return unless you ask for permission. They have a 3-day return policy which is NOT posted on the website, I had to google it. Plus they took 5 days to respond, only to tell me that I do not qualify for a return or a refund because there was no defect. Didn't take into consideration how CHEAP their product was.
If quality is most important for your business, I'll suggest that you BE AWARE of this cheap site. Most of these good reviews are not real, they ask people to write them for a reward. BE CAREFUL this may hurt your business. They have A LOT IMPROVEMENTS TO DO.
Amazing clothing and service. I chose Sophia because if we had a baby girl, that was going to be her name. But we had a boy. So I thought it was a good choice. I have had nothing but wonderful service from Sophia. The shipping isn’t terrible and the prices are amazing! You really can’t beat this company!
CRYSTAL is amazing thank you so much for all your help. Lot more sells coming your way..
Very easy to setup and fast shipping.
Thank you Dear-Lover and shout out to Crystal. I have purchased items wholesale for my boutique and with her assistance I have also opened my online Shopify Boutique. Dear-Lover has streamlined the process and I'm such a fan of my control with inventory on the website. This creates a win-win shopping experience for my customers. They can select something to purchase in the boutique or order something from my online boutique with a greater selection. Thank you, Crystal and Dear-Lover!!
Excellent Dropshipping Experience with Dear Lover!
I recently had the pleasure of working with Dear Lover for dropshipping services, and I must express my utmost satisfaction with the experience. Their service has proven to be excellent in various aspects, making them a reliable partner for dropshipping needs.
Dear Lover consistently delivered an outstanding level of service throughout the entire process.
So far so good love how it's all laid out and well thought out Crystal has been amazing support no problems so far all syced and easy to use highly recommend them
l'application est très bonne et simple a utilisé, assez intuitive je recommande ça simplifie la vie !!
The application is very good and easy to use, quite intuitive I recommend it makes life easier!!
Crystal was very helpful and even chatted with me on WhatsApp.
Very flexible. Love the styles and quick delivery to customers. I just wish they had childrens, mommy-n-me sets, daddy-n-me sets in clothes/apparels.