Recenzje (96)
Zawęź
-
Według oceny
Recently started using Dear Lover and I love it. Olivia is so kind and very helpful in all areas. Highly recommend this service to everyone
I love the different items they have, my customer loves them
So far I love the app. Crystal has been very helpful and attentive to my questions.
I’ve recently starting to use this dropshipping app and it seems to be amazing. Qualitative products and amazing costumer service by replying anytime you need and helping in detail.
Highly recommend it.
It's nice to be completely confident in the workmanship and quality of these products! We are so blessed to have Dear Lover! Their customer service is great!!
I have several orders that are messed up and not importing over to Dear Lover so can not get them fulfilled and customer service is not responding! Beware of using them! Update: they have still not responded to me and I have messaged them multiple times! I still have several orders to customers that have not gone out for 20 days ago! Using these products could ultimately cause a store to have a bad reputation of not fulfilling!
Hello,
This is Jenny from Dear-Lover Dropshipping.
Saw that you left a bad review. Can you please check and tell me where you sent the problem to us? Because after checked, didn't find any news from this email"christymitchell65@gmail.com", we didn't ignore your question on purpose.
But I am sorry about the problem that you met.
1. Can you please check again and confirm that your store did had connectted with our store?
2. If the connection is ok, then are the state of those orders paid? Only paid order will be synced to our site.
3. If those orders are all been paid, but didn't been synced to our site, they might be the products of the orders are out of stock. Can you please send me your store link? Then I could let our technical person check what is going on about the orders which not been synced to our site automatically.
Waiting for your soon reply.
Please contact me soon through:
E-mail: marketing5@dear-lover.com or Whatsapp: +86 18005958906 or leave message on our site(https://ds.dear-lover.com/)
Thank you Crystal for your help in canceling my order. I had to cancel this particular order because my customer needed it for vacation and it would not arrive in time for her to enjoy it. Thanks a bunch Crystal.
I love not only the app but the products I have ordered. Dear-Lover makes it easy and the quality is there. Good Selection as well.
I have had no issues with, app, ordering, or delivery, and only spoke with customer service because my sales manager Crystal reached out.
Crystal is being very attentive and dedicated. I was impressed with the attention and speed of service. Very satisfied so far with her, her team, the products and the app.