Decile ‑ Customer Analytics

Decile has been an incredible CRM tool for our small brand. The app itself is easily self-serviced, with any number of reports easily created. The support team is incredible (Roman!) and he is very fast and proactive in getting back to us. I have looked into other tools for this, but we are so happy with our service and the data we are getting that we have stayed with Decile for a few years now.

Decile provides incredibly detailed data on our audience. The tool and the Decile people (shout out Roman) have helped us with our audience targeting and segmentation, campaign planning and much more. Very powerful tool for brands looking to take their data analytics to another level.

We’ve been searching for a solution like Decile for quite some time, and Alex and Bianca have been incredible in helping us uncover valuable insights to achieve our brand’s KPI goals and enhance our retention strategies. I especially appreciate the comparative analytics and sequential purchase data. I highly recommend Decile to anyone seeking in-depth customer journey analytics!

Decile analytics provides clear & actionable insights into customer behaviors and attributes.

We have really found value in Decile Analytics, especially with the support of their customer success team. They have helped us navigate the platform, and uncover and visualize data that has had a direct impact on business. They have really integrated as a part of our team and have been a great value add!

A must-have for brands looking for an easy way to dive into their Shopify analytics.

Decile makes it much easier to pull essential data that can be easily overlooked within the Shopify platform. The audience creation tool has been helpful with creating custom audiences for our ad platforms. We no longer have to export and import CSV files; Decile does it automatically to all of our major ad platforms with just a click of a button.

The Decile team has also been very helpful (shoutout to Baron!) in ensuring we utilize the platform to its fullest potential.

I want all of my Shopify friends and none of my competitors to know about Decile. Not only was I able to answer a master list of 25 CRM questions (which had gone un-answered for MONTHS) within an hour of our data being uploaded, but I was able to action on many of them and push audiences to my media platforms the same day. Prior to Decile I was warehousing all of our Shopify data in GCS/BigQuery and writing SQL queries from scratch—I'm a performance marketing director, not an analyst by trade, so this took me forever and often I was unsure if I had done things right. Since Decile, I haven't had to touch BigQuery once and I have complete faith in the data I'm looking at. I now know things like "Over what timeframe do 80% of our customers make their second purchase, pivoted by the month they were acquired?" "Which first-purchase products produce customers with the highest LTV? And which have the highest repeat rates?" For a small team with no dedicated analysts, this has truly been a game-changer.

I recommend Decile to all my friends in the ecom space. Their platform provides a ton of information on virtually anything you need to know about your customers, and the best part is that they have data professionals that will help you sift through the data.

Roman from the Decile team is one of the best data professionals I've worked with. He is knowledge, responsive, and provides amazing viewpoints on analyzing data.

Highly recommend Roman and the greater Decile team.

Decile is an excellent tool. Easy-to-use, easy-to-integrate, and provides fantastic information. What really sets Decile apart is their customer support. We have been working with Roman for months now, and he is incredibly knowledgeable, dedicated, and fast. I'm confident that our understanding about our consumers has deeply grown thanks to Decile and to Roman and Oliver!

Decile has proved to be an invaluable resource to our e-commerce and sales teams. The app with the additional 1:1 time has helped us better know our customers and make key decisions.