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Edit 2: So they have an option on their website to send shipment notifications to customers, but that is Delhivery's own email that is sent and not the Shopify default shipment email template. So, once you download this app your customers would no longer receive the default shipping email template from Shopify but would rather get it from Delhivery branded email.
Edit 1: Reducing it from four to two stars. The shipment email is not sent to the customer when the order is fulfilled by this App. This needs an urgent fix.
Decent but needs a lot of improvement. The order status doesn't sync properly most time. For instance, an order delivered two weeks back is still showing as "Out for delivery" on Shopify orders page. Hopefully they improve the app.
Dear Nutrazee Team,
We are very sorry that you had a poor experience with us initially. We are glad to share that we have improved the product experience for our channel integration and now order-syncing and updates are real-time. Thank you for your valuable feedback.
Regards,
Team Delhivery One
Great app to ship our products & easy UI & UX. All in 1 Dashboard. Best rates & fantastic support with early solutions.
I strongly recommend the app for your shipping partner.
Worst support. Inspite og my one hundred plus emails no one from company called up and continued sending cut & paste answers. Avoid Delhivery Couriers.
Dear Prokare team,
We are alarmed to hear this and truly don't want this to be the experience that you have.
We have taken cognizance of your issue and resolved it.
For any other queries, please raise a ticket from Delhivery One and our team will reach out to you within a 2 hour TAT.
Regards,
Team Delhivery One
The support team is pathetic. They reply to a critical query after 3-4 days!
Its costly than other local delivery partner , even compare with quick shift and ship rocket .. I don't recommend this platform
Dear Zari Fly Team,
Thank you for sharing your candid feedback. We assure you that our prices are competitive and fairly calculated. We have also recently introduced 50% discount on heavy pricing. Please reach out to our team for us to assist you directly for this.
Regards,
Team Delhivery One
Try to sync my account and it's not working, no response from the customer care
Orders are not syncing initially. But after 15 min it shows the orders in panel. So there is no problem. Just have to wait some time.
orders were not getting synced but after that there team helped and now its getting synced.
Dear AMAZG,
It's so good to hear this! Thank you for shipping with us and sharing your feedback with us.
Regards,
Team Delhivery One
We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.
We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.