Delhivery ‑ Logistics Platform

Very cost effective and reliable compared to ship rocket and other services

integration was good,we process our order through unicommerce only.orders automatically sync.easy to use .bulk order processing with just single click.

Orders are not syncing initially. But after 15 min it shows the orders in panel. So there is no problem. Just have to wait some time.

Worst Channel Integration with absolutely no support. The team was just not able to identify why our channel integration was not working. After months of follow ups and constantly raising tickets they identified the issue. After that too the integration doesnt work. No proper responses are given to tickets raised - just copy paste responses - the feature is still not working. The old CL Panel was so much better. If you cannot run the new feature properly, just revert to the old system.

App works the way it should. No problems in 1 month of usage

My Experience is very poor with Delhivery in terms of linking with Shopify. I am still not able to link for the last two weeks despite creating two tickets. 

Very disappointed

Bahut hi bekaar hai ....mere hajaro rs kaat liye weight mismatch bata k ...customer service bhi nahi di ...koi btata bhi nhi hai kyu kaate pese....1kg weight k 3kg weight laga k charge kaat rahe hain ....kisi bhi claim ticket ka koi proper reply ...call support bhi available nhi h....
Worst delivery app...worst delivery app.....Lootere

Edit 2: So they have an option on their website to send shipment notifications to customers, but that is Delhivery's own email that is sent and not the Shopify default shipment email template. So, once you download this app your customers would no longer receive the default shipping email template from Shopify but would rather get it from Delhivery branded email.

Edit 1: Reducing it from four to two stars. The shipment email is not sent to the customer when the order is fulfilled by this App. This needs an urgent fix.

Decent but needs a lot of improvement. The order status doesn't sync properly most time. For instance, an order delivered two weeks back is still showing as "Out for delivery" on Shopify orders page. Hopefully they improve the app.

Giving 4 stars because finding difficulty to understand some features. Value for money ? indeed !!

Worst support. Inspite og my one hundred plus emails no one from company called up and continued sending cut & paste answers. Avoid Delhivery Couriers.