Delhivery ‑ Logistics Platform

Delhivery ‑ Logistics Platform

Omtaler (40)

Samlet vurdering
2,9
Antall per vurderingsnivå
  • 35 % av vurderingene er 5 stjerner
    14
  • 10 % av vurderingene er 4 stjerner
    4
  • 8 % av vurderingene er 3 stjerner
    3
  • 8 % av vurderingene er 2 stjerner
    3
  • 40 % av vurderingene er 1 stjerner
    16
20. oktober 2023

Worst Channel Integration with absolutely no support. The team was just not able to identify why our channel integration was not working. After months of follow ups and constantly raising tickets they identified the issue. After that too the integration doesnt work. No proper responses are given to tickets raised - just copy paste responses - the feature is still not working. The old CL Panel was so much better. If you cannot run the new feature properly, just revert to the old system.

Twenty One Jewels
India
7 måneder bruker appen
28. desember 2023

Most idiot logistic partner with zero support!!’Do Not Integrate

Weaving Mystery
India
2 måneder bruker appen
3. juli 2023

Worst support , its quite months but still unable to make it work every time "channel only exists" even in one click installations . i don't know how there mapping works .

Sans Classic Parts
India
Rundt 2 måneder bruker appen
Delhivery Pvt. Ltd. svarte 12. september 2023

Dear Sans Classic Parts Team,

We are sincerely sorry to hear this and truly don't want this to be the experience you have with us.
Our customer service team will reach out to you on priority and resolve this issue. We request you to please raise a ticket and we will help you with this rightaway.

Regards,
Team Delhivery One

5. august 2023

Worst support. Inspite og my one hundred plus emails no one from company called up and continued sending cut & paste answers. Avoid Delhivery Couriers.

Prokare
India
3 måneder bruker appen
Delhivery Pvt. Ltd. svarte 12. september 2023

Dear Prokare team,

We are alarmed to hear this and truly don't want this to be the experience that you have.
We have taken cognizance of your issue and resolved it.
For any other queries, please raise a ticket from Delhivery One and our team will reach out to you within a 2 hour TAT.

Regards,
Team Delhivery One

3. januar 2024

The support team is pathetic. They reply to a critical query after 3-4 days!

NO FINISHING LINE
India
4 dager bruker appen
30. august 2023

Its costly than other local delivery partner , even compare with quick shift and ship rocket .. I don't recommend this platform

Zari Fly
India
10 dager bruker appen
Delhivery Pvt. Ltd. svarte 12. september 2023

Dear Zari Fly Team,

Thank you for sharing your candid feedback. We assure you that our prices are competitive and fairly calculated. We have also recently introduced 50% discount on heavy pricing. Please reach out to our team for us to assist you directly for this.

Regards,
Team Delhivery One

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