Avaliações (59)
Refinar
-
Por avaliação
no customer support. delayed deliveries and no updates or contact info
We'd like to apologize for your experience and we are sorry we didn't meet your expectations. We make an effort to improve our product & services. For a prompt resolution, you can raise a support ticket on Delhivery One.
Hi i am also not able to generate AWB no. Asking to fill all customer data in a excel sheet and upload in delhivery app. It should capture automatically. Please help me in this because orders are pending from from last 4 days
Actually i have seen this app working properly, one of my know person was using this app. I have use this app on shopify platform on my friends shopify store. i am stuck in starting process, once i know the right process may be it will run smoothly without any error
Dear Team Alankar, we are sorry you had challenges with our application. We tried reaching you over call and e-mail to help resolve the issues you are facing. Incase the issue still persists, you can raise a support ticket on Delhivery One, and we shall happily assist you.
Big name worst customer service, I am not able to contact my account manager, its been more than a week I am using Delhivery one to ship & courier my products I have already dispatched around 30+ orders still its like I am all on my own, its a one way business.
A 2 star experience is not what we expect for our clients. We'd like to apologize for your experience and we are sorry we didn't meet your expectations. You can raise a support ticket on Delhivery One for prompt resolution.
It does not integrates properly. Orders are showing on Shopify store but none of them are automatically scheduling pickup. An error displays which says "Fill missing/invalid order details to generate AWB Number"
We are sorry you had challenges in navigating our application. As we discussed, the mentioned error usually shows up when mandatory order details are missing. In case you still face an issue, you can raise a support ticket with us via One and we shall happily assist you.
My Experience is very poor with Delhivery in terms of linking with Shopify. I am still not able to link for the last two weeks despite creating two tickets.
Very disappointed
We are so sorry this was your experience while trying to integrate our app. Our team has identified the issue and have fixed it. Your Shopify is successfully connected to Delhivery One. We shall continue to improve our services to get a better rating the next time
Pathetic customer service experience and high charges, also no call support, I do not recommend this app go with Shiprocket or Nimbuspost they are much better in customer service and everything
Facing lot of issues with our courier deliveries. The delivery personnel reported that they don't have the parcel, and there were also fake delivery attempts.
We'd like to apologize for your experience and we are sorry we didn't meet your expectations. We make an effort to improve our product & services. For a prompt resolution, you can raise a support ticket on Delhivery One.
Tons of issues:
There is no mobile app as of now.
You also don't get status updates email.
They don’t have any Promise app to let customers an estimated delivery date on product page.
Have shipped few items via them, and delivery has been late by almost 4 days minimum in most, which leads to poor customer experience.
Dear Team Maags Design, we appreciate your feedback and would like to apologize for the experience you had while using our services. We will utilize your experience with us within our customer satisfaction process to further improve our shortcomings.
As discussed, order status is auto-synced from Delhivery One to Shopify and we shall keep you updated about the rest features as and when they are released.
Pathetic service by delhivery. Pick ups are not done in time almost waited for 3 days for the pickup and not a single attempt or call was given by delhivery
very easy and helpfull good service
We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.