Avaliações (57)

Classificação geral
2,6
Número por nível de avaliação
  • 32% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 7% das avaliações são de 3 estrelas
  • 9% das avaliações são de 2 estrelas
  • 46% das avaliações são de 1 estrelas
9 de novembro de 2024

For the past six months, I've been utilizing Delhivery for my eCommerce shipments, and my experience has been largely positive. When I contacted their customer service about a delayed shipment, they responded quickly and resolved the issue within a day. The process of booking shipments through their platform is user-friendly, and their tracking updates have been both timely and precise. Thanks to their dependable delivery service and outstanding customer support, I’ve become a loyal customer.

TWISTEDLILY®
Índia
Aproximadamente 1 ano usando o app
Delhivery Pvt. Ltd. deixou uma resposta 15 de novembro de 2024

We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful. Thankyou!

Data de edição: 7 de novembro de 2024

Good experience

ClassicFinds
Índia
2 meses usando o app
Delhivery Pvt. Ltd. deixou uma resposta 15 de novembro de 2024

We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful. Thankyou!

13 de agosto de 2024

Amazing Deliveries done by the team, I am very happy with their services and will continue to work with them in future

Sacche Dhaage Fashion
Índia
Aproximadamente 1 ano usando o app
Delhivery Pvt. Ltd. deixou uma resposta 21 de agosto de 2024

We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.

Data de edição: 3 de setembro de 2024

Best for shipping in India. Account manager provided Pradyum is very helpful. All going very smooth till now. Easy and fastest order processing. Clean interface.

thebakingtools.com
Índia
5 meses usando o app
Delhivery Pvt. Ltd. deixou uma resposta 25 de setembro de 2024

It makes us happy that you found our services helpful. Thankyou for taking out time to leave us a 5 star rating.

1 de junho de 2024

Positive:
- Delivery One fulfills my requirements and is easy to use.
- Creating shipments takes just 30 seconds, and notifications are sent via WhatsApp and SMS to buyers.
- The Android and iOS apps allow buyers to track their shipments and request support for changes in mobile numbers and addresses within the city.
- Customer support is quick to address queries and provide assistance.

Improvement Suggestions:
- Integration of a pin code checker on Shopify product pages, along with expected delivery dates and a trust shield for sellers, would enhance transparency and trust.
- Merging Delhivery One B2C and B2B accounts respectively could streamline operations and improve user experience.

Negative:
- Delhivery B2B support is lacking, and merchant/customer support is poor.
- Lack of tracking information sent to recipients, and the cost of NDR WhatsApp notifications is higher than the market rate.
- NDR verification via IVR should be stopped due to recipients flagging numbers as spam, resulting in RTO instead of successful delivery.
- Delhivery High-Risk RTO buyer feature is not functioning properly.

Overall, while there are areas for improvement, I am currently satisfied with Delivery One for Shopify and would recommend it.

PATOYS
Índia
11 meses usando o app
Delhivery Pvt. Ltd. deixou uma resposta 11 de junho de 2024

We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful. And it was an insightful discussion with you. We thankyou for taking out time to discuss the improvements and we shall definitely work on the feedback shared.

11 de fevereiro de 2024

Very cost effective and reliable compared to ship rocket and other services

Fabz Boutique
Índia
6 meses usando o app
Data de edição: 29 de fevereiro de 2024

App works the way it should. No problems in 1 month of usage

TGLC - The Genuine Leather Company
Índia
4 meses usando o app
Data de edição: 22 de agosto de 2024

very easy and helpfull good service

BELLA MERCY
Índia
10 dias usando o app
Delhivery Pvt. Ltd. deixou uma resposta 26 de agosto de 2024

We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.

23 de fevereiro de 2024

great service

TS Store
Índia
20 dias usando o app
11 de maio de 2024

Superb

ballaji-enterprise
Índia
Aproximadamente 2 meses usando o app
Delhivery Pvt. Ltd. deixou uma resposta 15 de maio de 2024

We are happy to know you liked our application and we appreciate you taking the time to leave us a 5-star review. Thankyou!