评论 (40)

整体评分
2.8
每个评分等级的数量
  • 33% 的评分是 5 星
  • 10% 的评分是 4 星
  • 8% 的评分是 3 星
  • 8% 的评分是 2 星
  • 43% 的评分是 1 星
2024年5月29日

Tons of issues:

There is no mobile app as of now.
You also don't get status updates email.
They don’t have any Promise app to let customers an estimated delivery date on product page.
Have shipped few items via them, and delivery has been late by almost 4 days minimum in most, which leads to poor customer experience.

MAAGS DESIGNS
印度
4天 人在使用应用
Delhivery Pvt. Ltd.已回复 2024年6月5日

Dear Team Maags Design, we appreciate your feedback and would like to apologize for the experience you had while using our services. We will utilize your experience with us within our customer satisfaction process to further improve our shortcomings.
As discussed, order status is auto-synced from Delhivery One to Shopify and we shall keep you updated about the rest features as and when they are released.

2024年3月14日

Fraud done, content of parcel stolen and complete mental harassment by them.

itsmee.co
印度
2个月 人在使用应用
2024年2月27日

Pretty seamless integration without any issues. The dashboard is also great.

Only 1 suggestion:
When the order is scheduled for pickup in the dashboard, the app automatically fulfils the order in shopify immediately WITHOUT intimating the customer which should not happen as the order has not been picked up yet.

Problem here is, since it's already fulfilled, the customer never receives any email that their order has been shipped. Ideally, customer should get an email once the order has been shipped and is now in transit. Unfortunately even that does not happen. So we have to manually intimate the customer that your order is shipped.

This is the only problem with this app. If it's not sending an email before the order is shipped, its ok. However, the app should send an email once it's shipped.

Otherwise, the experience has been great.

Nookit
印度
9天 人在使用应用
2024年2月9日

All your services are good. Except the below

1) Package type (plastic cover / Cardbox) shortcut option not available in MORE FILTER. We have to click each shipment to select this package type. So please enable this option in MORE FILTER soon.

2)After customer's orders received in Shopify, their shipping Addresses not synced properly with DELHIVERY Portal. Each time & for every order, we have to re-enter the customers pincode to auto-assign the State & City in your portal. Its Headache

3) Return pickup charges is TWICE the amount of normal shipping charges.

4) frequently incorrect weight has been scanned in some of my shipments. We have to monitor the Wallet transactions.

MW Stuffs
印度
9个月 人在使用应用
编辑时间:2024年2月29日

App works the way it should. No problems in 1 month of usage

TGLC - The Genuine Leather Company
印度
4个月 人在使用应用
2024年2月11日

Very cost effective and reliable compared to ship rocket and other services

Fabz Boutique
印度
6个月 人在使用应用
2024年4月14日

Couldn't connect to website and no support from team

First Principle Coffee
印度
10天 人在使用应用
Delhivery Pvt. Ltd.已回复 2024年5月10日

We'd like to apologize for your experience and we are sorry we didn't meet your expectations. We make an effort to improve our product & services. Currently, we can see your Shopify channel is connect to Delhivery One. If there are still any issues, please raise a support ticket on One and we shall be happy to assist.

2024年1月15日

Channel integration - Unable to fetch order, Two Tickets are raised with ID 70881091 and 71076257 But no Response or any Solution provided. Customer Support is very poor.

Great Bharat Electronics
印度
8个月 人在使用应用
2023年12月28日

Delhivery has transformed our Shopify store with its seamless integration and effortless bulk order processing. The team is responsive and ensures a smooth integration process, while the ground support is impeccable. Their commitment to accuracy and reliability makes Delhivery a must-have for any business serious about streamlining logistics on Shopify!
"Strongly recommend!"

Devgange
印度
9个月 人在使用应用
编辑时间:2024年2月15日

We're experiencing delivery charge discrepancies with Delhivery Logistics, but we've received a positive response from the delivery team. They've committed to resolving the issue within 2-3 days, thanks!

Global Home
印度
大约2个月 人在使用应用