Delhivery ‑ Logistics Platform
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Om denne app
Lanceret
3. april 2023
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Lokal levering , Ordrestyring – andetGrow your Direct To Consumer brand with Delhivery’s end-to-end logistics solutions
Deliver to India’s remotest corners with 18,500+ pin codes serviced via our 2900+ centers. Automate your entire shipping workflow across both domestic and international orders with one-click Shopify integration. With optimised solutions for faster and more reliable deliveries, you get assured COD remittance in 2 days. Integrate seamlessly across sales channels, reduce returns, and get COD remittance within 2 days. Get WhatsApp updates and a dedicated relationship manager for your service
- Automated shipping workflow with one click Shopify Integration
- Real-time shipment tracking and WhatsApp communication
- Increase deliverability using our RTO predictor and Address intelligence system
Indeholder tekst, der ikke er oversat
Priser
Gratis at installere
Shipping rates start at Rs.30 per parcel excluding GST
Gratis at installere
Shipping rates start at Rs.30 per parcel excluding GST
Indeholder tekst, der ikke er oversat
Alle gebyrer faktureres i USD.
33 anmeldelser
It does not integrates properly. Orders are showing on Shopify store but none of them are automatically scheduling pickup. An error displays which says "Fill missing/invalid order details to generate AWB Number"
We are sorry you had challenges in navigating our application. As we discussed, the mentioned error usually shows up when mandatory order details are missing. In case you still face an issue, you can raise a support ticket with us via One and we shall happily assist you.
My Experience is very poor with Delhivery in terms of linking with Shopify. I am still not able to link for the last two weeks despite creating two tickets.
Very disappointed
We are so sorry this was your experience while trying to integrate our app. Our team has identified the issue and have fixed it. Your Shopify is successfully connected to Delhivery One. We shall continue to improve our services to get a better rating the next time
Service is fine, but there are many issues associated with Delhivery app -
1. Orders never sync automatically, we have to disconnect shopify channel & then connect it again, after 10 minutes, orders get synced.
2. No one came to know about the self collect packages. For example AWB number 4876010019121. I escalated that delivery is not happening, after 2 days they reverted that customer needs to collect package from nearby hub. Till the time we informed the customer, and he reached the hub to collect it, they marked it RTO, and customer didnt got his parcel.
If the TAT for package collection is 2 days, then support team should revert within 2-3 hours, so that we can get time to inform customer.
3. No support number - In case of any issue or escalation, there is no support number provided by delhivery, and we never able to discuss these issue with them
Pathetic customer service experience and high charges, also no call support, I do not recommend this app go with Shiprocket or Nimbuspost they are much better in customer service and everything
All your services are good. Except the below
1) Package type (plastic cover / Cardbox) shortcut option not available in MORE FILTER. We have to click each shipment to select this package type. So please enable this option in MORE FILTER soon.
2)After customer's orders received in Shopify, their shipping Addresses not synced properly with DELHIVERY Portal. Each time & for every order, we have to re-enter the customers pincode to auto-assign the State & City in your portal. Its Headache
3) Return pickup charges is TWICE the amount of normal shipping charges.
4) frequently incorrect weight has been scanned in some of my shipments. We have to monitor the Wallet transactions.
Om denne app
Lanceret
3. april 2023
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Lokal levering , Ordrestyring – andetUdviklet af Delhivery Pvt. Ltd.
Om Delhivery Pvt. Ltd.
2,9 i gennemsnitlig bedømmelse
4 års erfaring med at udvikle apps til Shopify App Store
Plot 5, Sector 44, Gurgaon, HR, 122002, IN
Support
Skriv en beskedintegrations@delhivery.com
Denne udvikler tilbyder ikke direkte support på Dansk.
Ressourcer
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