Delhivery ‑ Logistics Platform
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Acerca de esta aplicación
Fecha de lanzamiento
3 de abril de 2023
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Entrega local , Gestión de pedidos - OtrosHaz crecer tu marca Direct To Consumer con las soluciones logísticas de extremo a extremo de Delhivery
Entrega en los rincones más remotos de India con más de 18.500 códigos postales atendidos a través de nuestros más de 2900 centros. Automatiza todo tu flujo de trabajo de envío tanto para pedidos nacionales como internacionales con la integración de Shopify con un solo clic. Con soluciones optimizadas para entregas más rápidas y confiables, obtienes la remesa de COD garantizada en 2 días. Intégrate sin problemas en todos los canales de ventas, reduce las devoluciones y obtén la remesa de COD en 2 días. Recibe actualizaciones de WhatsApp y un gerente de relaciones dedicado para tu servicio
- Flujo de trabajo de envío automatizado con integración de Shopify con un solo clic
- Seguimiento de envíos en tiempo real y comunicación por WhatsApp
- Aumenta la capacidad de entrega utilizando nuestro predictor RTO y sistema de inteligencia de direcciones
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Precios
Instalación gratuita
Las tarifas de envío comienzan en Rs.30 por paquete, excluyendo GST
Instalación gratuita
Las tarifas de envío comienzan en Rs.30 por paquete, excluyendo GST
Contiene texto traducido automáticamente
Todos los cargos se facturan en USD.
32 reseñas
Service is fine, but there are many issues associated with Delhivery app -
1. Orders never sync automatically, we have to disconnect shopify channel & then connect it again, after 10 minutes, orders get synced.
2. No one came to know about the self collect packages. For example AWB number 4876010019121. I escalated that delivery is not happening, after 2 days they reverted that customer needs to collect package from nearby hub. Till the time we informed the customer, and he reached the hub to collect it, they marked it RTO, and customer didnt got his parcel.
If the TAT for package collection is 2 days, then support team should revert within 2-3 hours, so that we can get time to inform customer.
3. No support number - In case of any issue or escalation, there is no support number provided by delhivery, and we never able to discuss these issue with them
My Experience is very poor with Delhivery in terms of linking with Shopify. I am still not able to link for the last two weeks despite creating two tickets.
Very disappointed
All your services are good. Except the below
1) Package type (plastic cover / Cardbox) shortcut option not available in MORE FILTER. We have to click each shipment to select this package type. So please enable this option in MORE FILTER soon.
2)After customer's orders received in Shopify, their shipping Addresses not synced properly with DELHIVERY Portal. Each time & for every order, we have to re-enter the customers pincode to auto-assign the State & City in your portal. Its Headache
3) Return pickup charges is TWICE the amount of normal shipping charges.
4) frequently incorrect weight has been scanned in some of my shipments. We have to monitor the Wallet transactions.
Very cost effective and reliable compared to ship rocket and other services
Pretty seamless integration without any issues. The dashboard is also great.
Only 1 suggestion:
When the order is scheduled for pickup in the dashboard, the app automatically fulfils the order in shopify immediately WITHOUT intimating the customer which should not happen as the order has not been picked up yet.
Problem here is, since it's already fulfilled, the customer never receives any email that their order has been shipped. Ideally, customer should get an email once the order has been shipped and is now in transit. Unfortunately even that does not happen. So we have to manually intimate the customer that your order is shipped.
This is the only problem with this app. If it's not sending an email before the order is shipped, its ok. However, the app should send an email once it's shipped.
Otherwise, the experience has been great.
Acerca de esta aplicación
Fecha de lanzamiento
3 de abril de 2023
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Entrega local , Gestión de pedidos - OtrosCreada por Delhivery Pvt. Ltd.
Acerca de Delhivery Pvt. Ltd.
Calificación promedio: 2,9
4 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Plot 5, Sector 44, Gurgaon, HR, 122002, IN