Delhivery ‑ Logistics Platform
Galerie d’images vedette
À propos de cette application
Lancement
3 avril 2023
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Livraison locale , Gestion des commandes – autreGrow your Direct To Consumer brand with Delhivery’s end-to-end logistics solutions
Deliver to India’s remotest corners with 18,500+ pin codes serviced via our 2900+ centers. Automate your entire shipping workflow across both domestic and international orders with one-click Shopify integration. With optimised solutions for faster and more reliable deliveries, you get assured COD remittance in 2 days. Integrate seamlessly across sales channels, reduce returns, and get COD remittance within 2 days. Get WhatsApp updates and a dedicated relationship manager for your service
- Automated shipping workflow with one click Shopify Integration
- Real-time shipment tracking and WhatsApp communication
- Increase deliverability using our RTO predictor and Address intelligence system
Contient du texte non traduit
Tarification
Installation gratuite
Shipping rates start at Rs.30 per parcel excluding GST
Installation gratuite
Shipping rates start at Rs.30 per parcel excluding GST
Contient du texte non traduit
Tous les frais sont facturés en USD.
35 avis
Pathetic customer service experience and high charges, also no call support, I do not recommend this app go with Shiprocket or Nimbuspost they are much better in customer service and everything
Single star is also high rated for this crap application. I synced my shopify website for the first time and recharged my account with Rs. 1000. I had 2 pending orders which got synced on the delhivery dashboard and they were showing as pending orders only. Once I packed the orders, I pressed the fulfill button for both the orders on shopify orders page. Both the orders disappeared from the Delhivery dashboard immediately. I could not find those orders anywhere on the Delhivery app. I waited till next day hoping that someone would come to pick the orders but nothing happened. I tried contacting the customer care but to my surprise, THERE IS NO CUSTOMER CARE PHONE NUMBER, CHAT or EMAIL through which we can reach out to Delhivery. There CEO Sahil Barua is living in his cocoon. All a customer can do is raise a ticket and wait for someone to reply back. They replied me back with a youtube link on how to connect Shopify and Delhivery which was not my issue as both the applications were already connected but the connection was still not working. At last, I called my local courier service provider who charged me less than what Delhivery was supposed to charge me. He gave me DTDC tracking which I put in the order details and it instantly generated a DTDC link which can be shared with the customer. PLEASE DONT INTEGRATE WITH DELHIVERY. THEY HAVE THE WORST CUSTOMER SERVICE ON THIS PLANET. PERIOD.
Fraud done, content of parcel stolen and complete mental harassment by them.
My Experience is very poor with Delhivery in terms of linking with Shopify. I am still not able to link for the last two weeks despite creating two tickets.
Very disappointed
We are so sorry this was your experience while trying to integrate our app. Our team has identified the issue and have fixed it. Your Shopify is successfully connected to Delhivery One. We shall continue to improve our services to get a better rating the next time
Service is fine, but there are many issues associated with Delhivery app -
1. Orders never sync automatically, we have to disconnect shopify channel & then connect it again, after 10 minutes, orders get synced.
2. No one came to know about the self collect packages. For example AWB number 4876010019121. I escalated that delivery is not happening, after 2 days they reverted that customer needs to collect package from nearby hub. Till the time we informed the customer, and he reached the hub to collect it, they marked it RTO, and customer didnt got his parcel.
If the TAT for package collection is 2 days, then support team should revert within 2-3 hours, so that we can get time to inform customer.
3. No support number - In case of any issue or escalation, there is no support number provided by delhivery, and we never able to discuss these issue with them
À propos de cette application
Lancement
3 avril 2023
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Livraison locale , Gestion des commandes – autreConçue par Delhivery Pvt. Ltd.
À propos de Delhivery Pvt. Ltd.
Note moyenne : 2,9
4 ans d’expérience dans la création d’applications pour l’App Store de Shopify
Plot 5, Sector 44, Gurgaon, HR, 122002, IN
Assistance
Envoyer un messageintegrations@delhivery.com
Ce développeur n’offre pas d’assistance directe en Français.