Delhivery ‑ Logistics Platform
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Over deze app
Geïntroduceerd
3 april 2023
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Lokale bezorging , Bestellingen beheren - AndersLaat uw Direct To Consumer merk groeien met de end-to-end logistieke oplossingen van Delhivery
Lever aan de meest afgelegen hoeken van India met 18.500+ pin codes bediend via onze 2900+ centra. Automatiseer uw volledige verzendworkflow voor zowel binnenlandse als internationale bestellingen met één-klik Shopify-integratie. Met geoptimaliseerde oplossingen voor snellere en betrouwbaardere leveringen, krijgt u gegarandeerde COD-afdracht binnen 2 dagen. Integreer naadloos over verkoopkanalen, verminder retouren en krijg COD-afdracht binnen 2 dagen. Ontvang WhatsApp-updates en een toegewijde relatiemanager voor uw service
- Geautomatiseerde verzendworkflow met één klik Shopify Integratie
- Real-time zendingstracking en WhatsApp-communicatie
- Verhoog de afleverbaarheid met behulp van onze RTO voorspeller en Adres intelligentiesysteem
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Prijs
Gratis te installeren
Verzendtarieven beginnen bij Rs.30 per pakket exclusief GST
Gratis te installeren
Verzendtarieven beginnen bij Rs.30 per pakket exclusief GST
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Alle betalingen worden in USD gefactureerd.
33 recensies
It does not integrates properly. Orders are showing on Shopify store but none of them are automatically scheduling pickup. An error displays which says "Fill missing/invalid order details to generate AWB Number"
Service is fine, but there are many issues associated with Delhivery app -
1. Orders never sync automatically, we have to disconnect shopify channel & then connect it again, after 10 minutes, orders get synced.
2. No one came to know about the self collect packages. For example AWB number 4876010019121. I escalated that delivery is not happening, after 2 days they reverted that customer needs to collect package from nearby hub. Till the time we informed the customer, and he reached the hub to collect it, they marked it RTO, and customer didnt got his parcel.
If the TAT for package collection is 2 days, then support team should revert within 2-3 hours, so that we can get time to inform customer.
3. No support number - In case of any issue or escalation, there is no support number provided by delhivery, and we never able to discuss these issue with them
My Experience is very poor with Delhivery in terms of linking with Shopify. I am still not able to link for the last two weeks despite creating two tickets.
Very disappointed
Pathetic customer service experience and high charges, also no call support, I do not recommend this app go with Shiprocket or Nimbuspost they are much better in customer service and everything
All your services are good. Except the below
1) Package type (plastic cover / Cardbox) shortcut option not available in MORE FILTER. We have to click each shipment to select this package type. So please enable this option in MORE FILTER soon.
2)After customer's orders received in Shopify, their shipping Addresses not synced properly with DELHIVERY Portal. Each time & for every order, we have to re-enter the customers pincode to auto-assign the State & City in your portal. Its Headache
3) Return pickup charges is TWICE the amount of normal shipping charges.
4) frequently incorrect weight has been scanned in some of my shipments. We have to monitor the Wallet transactions.
Over deze app
Geïntroduceerd
3 april 2023
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Lokale bezorging , Bestellingen beheren - AndersGemaakt door Delhivery Pvt. Ltd.
Over Delhivery Pvt. Ltd.
Gemiddelde score: 2,9
4 jaar ervaring bij het maken van apps voor de Shopify App Store
Plot 5, Sector 44, Gurgaon, HR, 122002, IN